Laptop connects with ethernet chord, but not on wireless.


  1. JTK
    Posts : 6
    windows 7
       New #1

    Laptop connects with ethernet chord, but not on wireless.


    Right now I have my new Toshiba Satellite A665 laptop connected to the internet using an ethernet cord. For the longest time I was trying to get my wireless to work but I would always get unidentified network with no internet access. I'm assuming this means my wireless card is broken, which is unfortunate since I just got this laptop. Can anyone confirm this?
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  3. Petey7
    Posts : 2,963
    Windows 7 Professional SP1 64-bit
       New #2

    If you just got it, I recommend you contact Toshiba's support center, as they know their systems best and will have to provide replacement hardware or proper drivers since the computer would still be under warranty. Here is there support page: Toshiba Support - Homepage
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  4. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #3

    JTK said:
    Right now I have my new Toshiba Satellite A665 laptop connected to the internet using an ethernet cord. For the longest time I was trying to get my wireless to work but I would always get unidentified network with no internet access. I'm assuming this means my wireless card is broken, which is unfortunate since I just got this laptop. Can anyone confirm this?
    I found a thread talking about this problem. Apparently the driver that Windows 7 installs for your Toshiba A665 is giving lots of people problems. There is a link to a better driver there which I copied for you. Good luck hope it works for you.
    http://downloadcenter.intel.com/download.aspx?url=​/19142/eng/ICS_Ds64.exe&DwnldId=19142&lang=eng

    Forum link.
    Toshiba A665-S6050 issues with wifi. - Toshiba Laptop Forums
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