File Sharing and Home Network Issues

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  1. Posts : 10
    Windows 7 64-bit
       #1

    File Sharing and Home Network Issues


    Ok, I'll try to be as detailed as possible, as I know that it will help in determining the problem; I apologize if
    this gets lengthy, though.

    I have 4 computers on a home network, all running Windows 7 Ultimate. 3 computers are running the 64-bit version,
    one is running the 32-bit version. The 2 desktop computers have Mcafee for the anti-virus and firewall program,
    and the 2 laptops have Norton Internet Security 2010. The only PC that cannot connect to the other PCs on the
    network is my laptop, which has Windows 7 64-bit and NIS 2010. My brother's laptop, which also have Win7 64-bit
    and NIS 2010, was having problems with connecting to the other PCs and being seen on our home network, but I
    tweaked some settings on NIS 2010, and now those problems have been resolved. I did the same tweaks on my laptop,
    but it did not help. My laptop shows up in the list of PCs on the other computers, but they are unable to connect
    to it; likewise, the other PCs show up on my list on my laptop, but I cannot connect to them. When I try to, I get
    the message: "Windows cannot access (name of PC)"; when I click on See Details, it gives me "Error code: 0x80070035
    The network path was not found." Clicking the Diagnose button does not help; the Windows troubleshooter is unable
    to find the problem.

    This also ties into a problem with streaming music on our Xbox 360. At first, my brother was unable to stream
    music to it, either; after the NIS 2010 tweaks, he is now able to. My laptop does not even show up on the list on
    the Xbox 360. I made sure to enable file and printer sharing on my laptop, and all the PCs have the network
    they're connected to as being a home network. I feel like I've enabled all the proper settings and things; I even
    completely disabled NIS 2010 on my laptop to see if that would help, but it did not. I've also tried leaving the
    homegroup, then rejoining, to no avail. I'm not sure why messing with the same settings on my brother's laptop
    worked, while it doesn't work for my laptop. Is there some sort of setting I've missed? Is there any other info
    that you would need to troubleshoot this? The only other thing is that my laptop is an HP Pavilion, and the rest
    of the PCs are Dell computers. That shouldn't affect anything, though, should it?
      My Computer


  2. Posts : 236
    Windows 7 Ultimate 32-Bit
       #2

    did you look at the windows firewall settings?
      My Computer


  3. Posts : 10
    Windows 7 64-bit
    Thread Starter
       #3

    I cannot even change the settings in Windows Firewall; it appears to be disabled. When I open it from the Control Panel, it says that "These settings are being managed by vendor application Norton Firewall Provider...most of the links on the side of the window, such as Turn Windows Firewall On or Off, are disabled, so I assume that it's completely turned off.
      My Computer


  4. Posts : 236
    Windows 7 Ultimate 32-Bit
       #4

    well, what are your options in Norton Firewall?
      My Computer


  5. Posts : 10
    Windows 7 64-bit
    Thread Starter
       #5

    Ok, here are the things I did on my brother's computer (and also my own): I enabled the Network Security Map, which operates somewhat like the Network Map that you see in Network and Sharing Center, except much more detailed regarding access to the PCs and other devices on the Network; you can set network access for each device, or you can apply it to the whole network and it will set the same level of access for all the devices. The levels of access are: Restricted, Protected, Shared, and Full Trust. On my brother's laptop, I simply needed to set the devices to Shared, and it worked. On my laptop, I have all the devices set to Full Trust, and it still does not work.
    Another thing I did was to allow all port access (incoming and outgoing) to the file svchost.exe in the Windows/System32 folder. I did some research online about this problem, and found that on Microsoft's website, it says to do this in order to find a PC behind a firewall on the home network. As stated before, it worked on my brother's laptop, but not on mine.
      My Computer


  6. ryo
    Posts : 1,953
    windows 7
       #6

    hunt5000 said:
    I cannot even change the settings in Windows Firewall; it appears to be disabled. When I open it from the Control Panel, it says that "These settings are being managed by vendor application Norton Firewall Provider...most of the links on the side of the window, such as Turn Windows Firewall On or Off, are disabled, so I assume that it's completely turned off.
    i have norton antivirus too, and yes that's norton disable the firewall,
    File Sharing and Home Network Issues-untitled.jpg
    bt i'm not problems and can connect using LAN..maybe u're miss someting setting on it.
      My Computer


  7. Posts : 10
    Windows 7 64-bit
    Thread Starter
       #7

    ryo said:
    hunt5000 said:
    I cannot even change the settings in Windows Firewall; it appears to be disabled. When I open it from the Control Panel, it says that "These settings are being managed by vendor application Norton Firewall Provider...most of the links on the side of the window, such as Turn Windows Firewall On or Off, are disabled, so I assume that it's completely turned off.
    i have norton antivirus too, and yes that's norton disable the firewall,
    File Sharing and Home Network Issues-untitled.jpg
    bt i'm not problems and can connect using LAN..maybe u're miss someting setting on it.
    Yeah, see, I did completely disable Norton, but my PC still is not able to connect to the other PCs on my home network...and what perplexes me is that I did the same things on my brother's laptop (same version of Norton and everything), and it worked...but on my laptop, no go.
      My Computer


  8. ryo
    Posts : 1,953
    windows 7
       #8

    let me see ur setting on your laptop.
    first type ipconfig /all. and post snapshot.
      My Computer


  9. Posts : 10
    Windows 7 64-bit
    Thread Starter
       #9

    I have the screen captures...but would that be safe to post, since it's a lot of IP and MAC address information? Should I send it to you by PM or something? On the other hand, if it would help anyone else with troubleshooting this, such as josef613, then perhaps I should post it...lol.
      My Computer


  10. ryo
    Posts : 1,953
    windows 7
       #10

    if you feel didn't safe you can send private msg to me. or you can block the private information.and attach here. somebody will look and help you too.
      My Computer


 
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