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Windows 7: Need someone who is good with Networking ASAP

21 Aug 2010   #21
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Quote   Quote: Originally Posted by AssaultRifle View Post
I did everything with cmd and still doesn't work. Also, I reseted my modem, and that didn't do anything.
What did ipconfig say your network address was?


My System SpecsSystem Spec
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21 Aug 2010   #22
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by profdlp View Post
Quote   Quote: Originally Posted by AssaultRifle View Post
I did everything with cmd and still doesn't work. Also, I reseted my modem, and that didn't do anything.
What did ipconfig say your network address was?
If you mean my ipv4, it is 169.254.5.96
My System SpecsSystem Spec
21 Aug 2010   #23
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Cable Modem Troubleshooting Tips: No connectivity

Quote:
If your IP address is in the range 169.254.xxx.xxx, then this indicates that the DHCP client in your computer failed to contact a DHCP server on the network, and APIPA (Automatic Private IP Addressing) is enabled, and it has automatically assigned you a private IP address in the 169.254.xxx.xxx range. With such an address, you will not be able to work with the public Internet, nor even read the cable modem diagnostic pages. Possible causes for this are:
  • Your PC/Mac booted up faster than the cable modem did, and the cable modem was not ready for service by the time the PC/Mac sent out its DHCP request. You should not boot up your PC/Mac until after the cable modem has finished its start-up sequence (see Flashing Lights), or you should leave your cable modem powered on continuously.
  • A misconfigured firewall has prevented a DHCP lease being acquired: see Personal firewall configuration for cable modems.
  • You have recently swapped the computer or network interface card connected to the cable modem, and the cable modem is blocking your access to the internet: see Swapping computers on the cable modem.
  • You do not have a working ethernet/USB connection between your PC/Mac and the cable modem. Check cable and plugs, check ethernet LINK lights are lit at both ends, check ethernet speed and duplex settings.
  • Your PC has multiple network interfaces and it is sending DHCP requests on an interface other than the one to the cable modem. Check your network configuration.
My System SpecsSystem Spec
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21 Aug 2010   #24
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

My laptop has AVG and my Desktop has Avast. Avast has a web shield, should I uninstall Avast?
My System SpecsSystem Spec
21 Aug 2010   #25
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

I wouldn't uninstall it. If you have the Avast Internet Security suite I would temporarily disable the firewall and sandbox end of it. Then go through the ipconfig release/renew process.
My System SpecsSystem Spec
21 Aug 2010   #26
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by profdlp View Post
I wouldn't uninstall it. If you have the Avast Internet Security suite I would temporarily disable the firewall and sandbox end of it. Then go through the ipconfig release/renew process.
I uninstalled and it still doesn't work. This is really starting to get annoying... Got anything else that might work?
My System SpecsSystem Spec
21 Aug 2010   #27
gregrocker
Microsoft MVP

 

Have you rightclicked on Network Connection in System Tray and run Troubleshooter? It actually fixes things in Win7.

Does your Network ethernet driver in Device manager say it is working? Where did you get the driver? Are you sure its a Windows 7 driver?
My System SpecsSystem Spec
21 Aug 2010   #28
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Is the link light on your cable modem blinking and/or solid?

I'd go into Control Panel>>Network and Sharing Center and see what it showed at the top for your basic networking information. Then click the link to "Troubleshoot Problems".

If you can grab a snip of the Network and Sharing Center screen and post it here it might help.

Edit: Too slow in typing...
My System SpecsSystem Spec
21 Aug 2010   #29
AssaultRifle

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Have you rightclicked on Network Connection in System Tray and run Troubleshooter? It actually fixes things in Win7.

Does your Network ethernet driver in Device manager say it is working? Where did you get the driver? Are you sure its a Windows 7 driver?
Positive it is a windows 7 driver. Also, wheb I ipconfig /renew, it says it cant connect to my DCHP server... I tryed everything and it still wont work.

Glad you are here though Greg, you have solved a lot of my problems before.
My System SpecsSystem Spec
21 Aug 2010   #30
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Sometimes I have to call my cable ISp & have them do a reset on my cable modem
My System SpecsSystem Spec
Reply

 Need someone who is good with Networking ASAP




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