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Windows 7: My Windows 7 suddenly can't connect

22 Aug 2010   #1
hencook

Windows 7
 
 
My Windows 7 suddenly can't connect

I was just playing an online game and then my computer unexpectedly started to shut itself down to reboot (and install some updates). As soon as I booted back up, my internet connection wasn't working anymore. Other computers in my network are fine, so it's just my computer. I even tried directly connecting to my cable modem. No go. Windows 7 doesn't even see a problem, it shows me as connected: "Currently Connected to: Network, Internet Access" and making it run the connection problems diagnostic shows nothing.

So everything looks like it works, but when I try to connect to the internet using two different browsers and an instant messaging program, I get nothing. Could it be a virus that rebooted me and is now stopping me from getting online? Thanks in advance.


My System SpecsSystem Spec
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22 Aug 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

do a system restore to a point before you installed the updates..
My System SpecsSystem Spec
22 Aug 2010   #3
hencook

Windows 7
 
 

Don't have one... I just recently installed Windows 7 on a fresh PC too, I've only been on for 2-3 days? Would Restoring Windows 7 by using the DVD help?
My System SpecsSystem Spec
.

22 Aug 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

Have you tried making a new network connection??

Network Connections - Create Shortcut
My System SpecsSystem Spec
22 Aug 2010   #5
hencook

Windows 7
 
 

Yeah.
My System SpecsSystem Spec
22 Aug 2010   #6
Tews

64-bit Windows 8.1 Pro
 
 

Sounds like its time for a repair install .... This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

Repair Install
My System SpecsSystem Spec
22 Aug 2010   #7
hencook

Windows 7
 
 

Sounds good. Thanks. I'll tell ya how it goes.
My System SpecsSystem Spec
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 My Windows 7 suddenly can't connect




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