New
#1
Using Remote Desktop instead of Remote Assistance for remote helpdesk?
Hi
I know there are other products out there, like vnc, ultravnc, teamviewer etc etc, but really nothing beats the sheer speed of remote desktop, it's like sitting in front of the actual computer. I also know about Remote Assistance built into Windows 7.
I would like to use remote desktop to do the following if possible.
1. I would like to know if there is a way, to not lock the host machine that you are connected to?, so the user can see what you are doing?.
2. Is there a way that Remote desktop can be used without logging off the logged in account?, or just use the logged in account?
I would like to use Remote Desktop for a remote helpdesk solution if possible. If anyone knows how to do this things I am asking it would be the people on this board.