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Windows 7: Printer Driver Versions

16 Sep 2010   #1
rowanbradley

Windows 7 Pro
 
 
Printer Driver Versions

I have an Epson Stypus Photo 890 printer installed on a Vista desktop PC and shared. I network to it from a notebook PC which used to run Vista also. This all worked fine and I could print on the 890 printer from the notebook. I then updated the notebook to W7, and find I can't print. When I try to connect to the network printer it says "Windows cannot connect to the printer" and "Operation failed with error 0x00000057". If I connect the printer directly to the notebook I can install a driver and I can print - I just can't do it via the network.

I contacted Epson, and they initially said that they did not support W7 for this printer. But then I did some more research on their web site and it clearly says that the do support the 890 via an "inbox" or "in box" driver. So today I tried to contact them again, and this time they said that when doing this sort of thing, the printer must be attached to the newest PC. They claim this is a Microsoft requirement.

Needless to say I can't use my notebook PC as the print server, since it's not always there. And I can't upgrade the desktop to W7 without seriously annoying its users.


There must be some way round this. Can I:
  • load the W7 driver onto the Vista machine, so when I try to connect to the networked printer from my W7 notebook, the right driver is there to download?
  • manually install the correct driver on the W7 notebook, and somehow prevent it trying to download the driver from the Vista machine?
  • Connect directly to the printer in some different way, using a port number or similar?
  • Anything else?
Hope you can help!

Thanks - Rowan


My System SpecsSystem Spec
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16 Sep 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

You could take a chance an find a new model of the Epson Stylus Photo 890 that has Win 7 drivers. It just might work.

Epson Stylus Photo 1400, Drivers & Downloads - Technical Support - Epson America, Inc.
My System SpecsSystem Spec
16 Sep 2010   #3
rowanbradley

Windows 7 Pro
 
 

No - that's not the problem. I have a Windows 7 driver that works perfectly well with the Stylus Photo 890, when connected locally. But the problem is that Windows insists on downloading a driver from the server, which is running Vista, and has a Vista driver on it, which doesn't work on my W7 notebook.

All want to be able to do is to use the W7 driver on my notebook PC to control a printer which is attached to a Vista machine over the network.

How do I do this?

Thanks - Rowan
My System SpecsSystem Spec
.

16 Sep 2010   #4
JDobbsy1987

Windows 8.1 Pro x64
 
 

Hi rowanbradley,

Is this printer on a Workgroup network (e.g. at home) or on a Domain (e.g. at work)?

What version of Win 7 Pro are you running, 32 or 64 bit?

Regards,
JDobbsy1987
My System SpecsSystem Spec
16 Sep 2010   #5
rowanbradley

Windows 7 Pro
 
 

It's on a home network, there is no domain controller, just these two PCs (plus occasional visitors) so I suppose it's a workgroup. On my notebook I'm running Windows 7 Pro 32-bit. On the desktop it's Vista Business (aslo 32 bit, if that's an option).

What difference do you think these things might make?

Thanks for your help - Rowan
My System SpecsSystem Spec
16 Sep 2010   #6
JDobbsy1987

Windows 8.1 Pro x64
 
 

The main reason i was asking is i had an issue with Win 7 64 bit machines at work (Domain) where by double clicking the printer on the network doesn't install drivers automatically (it fails) but if i add it as if it was a local printer and then select TCP/IP and enter the I.P. address of the printer it installs drivers fine although not sure why this works

If you know the I.P of the printer it may be worth a go.
My System SpecsSystem Spec
16 Sep 2010   #7
rowanbradley

Windows 7 Pro
 
 

Thanks for this idea, but I'm not quite sure which IP number you mean.

The printer is a USB device, not an IP device, so it doesn't have an IP number of its own. The printer is actually connected to a Silex Ethernet to USB converter, which (I think) works as if the printer was directly plugged into the server PC's USB port. If the printer was directly plugged into a USB port, it would not have an IP address at all. I don't think giving it the IP address of the Silex box will help, because I imagine that this uses some sort of proprietary Silex protocol.

Do you mean the IP number of the server PC, or what?

Thanks - Rowan
My System SpecsSystem Spec
16 Sep 2010   #8
JDobbsy1987

Windows 8.1 Pro x64
 
 

I was thinking of it being connected to a network via Ethernet but i see you are connecting to another machine that is acting as a "Print Server"

Can you UNC on to the Vista machine from your notebook?
Start >> Run >> Type \\<Computer Name or I.P. address of Vista machine>\ >> Click OK/Press Enter.

Do you see the printer there? if yes, double click it and does it install/connect then?
My System SpecsSystem Spec
17 Sep 2010   #9
rowanbradley

Windows 7 Pro
 
 

Yes, I can UNC onto the desktop machine, and I see the printer there. If double-click on it, it says "downloading driver", and then:
[Window Title]
Add Printer
[Main Instruction]
Connect to Printer
[Content]
Windows cannot connect to the printer.
[^] Hide details [OK]
[Expanded Information]
Operation failed with error 0x00000057.

I.e. this is the same behaviour as when I use Add Printer.


I need some way of either
  1. Preventing it downloading the driver from the server, and making it just use the driver that I have previously installed on the client, or
  2. Installing the W7 driver on the server so when the client requests a driver it downloads the correct one. Of course the server will have to continue to use the Vista driver
Any ideas?

Thanks - Rowan
My System SpecsSystem Spec
27 Sep 2010   #10
Brainer

Windows 7
 
 

Rowanbradley:

Would you please be kind enough to share which driver you are using
that's working well for you and from exactly which source you obtained it.


I really need to be able to print to my Stylus 890 Photo in Windows 7 right now.

Thanks


Brainer
My System SpecsSystem Spec
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