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Windows 7: Cannot See Specific Wireless Network

01 Oct 2010   #1
Siu Loong

Windows 7 32bit Home Premium (Laptop) & Windows 7 32bit Starter (Netbook)
Cannot See Specific Wireless Network

With my netbook Acer Aspire One 521 I have previously connected to both home and work wireless networks with no problems, however the work network no longer appears in the 'available connections' list. I get a variety of available connections from the local area (more than any other computer) but not the specific router I am looking for & sat next to!

I can still connect at home no problems with the netbook (i.e the wireless adaptor is functional) and with my laptop I have no problems at work, nor do any of my colleagues - so the router is functioning correctly.

I have tried:
- restarting both netbook & router
- checked the router is set to mixed (b&g signal type)
- checked the wireless connections list for duplicate entries and tried deleting the saved previous entry for the work network
- using a system restore point from when I could connect to the network

No new software, antivirus/firewall etc.. have been installed since it has been working as I got all that up and running at home prior to taking it in to work.

Laptop has Win7 Home Premium & netbook Win7 starter.

I would really appreciate any suggestions as I cannot work out where the problem lies as everything appears to be working correctly except for this specific situation. As it is a relatively new machine I am considering formatting and starting again but would like to avoid the hassle if its an easy fix!

My System SpecsSystem Spec
04 Dec 2012   #2

Windows 7 64-bit


I have a user with this same issue - he's got a brand new Dell laptop that is able to detect all nearby wireless networks except one. And of course this is the one he needs to access. Other users are able to connect to this network so it is clearly broadcasting (plus I've confirmed this on the WAP control panel). I've tried updating the drivers, rebooting, running Windows and Dell updates, and adding the network manually (at which time it appears under Manage Wireless Networks but he still can't connect to it). Does anyone have a fix for this?

My System SpecsSystem Spec

 Cannot See Specific Wireless Network

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