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Windows 7: Unusual network problem, local IP techs can't solve

05 Oct 2010   #11
Thor25

Win 7 Ultimate x64
 
 

No luck with the netsh commands, had tried that before but no luck, repeated it now with no luck as well.

I'm going to disable my expansion NIC and stay with the onboard during this troubleshoot for consistancy as it doesn't seem to be a hardware issue.


My System SpecsSystem Spec
.
05 Oct 2010   #12
Thor25

Win 7 Ultimate x64
 
 

Found some settings and silly stuff I did (ping'ed myself) when I did once get the onboard lan to detect the network and seemingly look as if I was in working order. Maybe some of this can shed some light on things, or complicate things.

Tracing route to mbl.is [92.43.192.110]
over a maximum of 30 hops:

1 10 ms * * dsldevice.lan [192.168.1.254]
2 15 ms * * 157.157.255.114
3 * * * Request timed out.
4 * 15 ms * csn-198.simnet.is [157.157.115.198]
5 * 15 ms * neumann.mbl.is [92.43.192.110]
6 * * * Request timed out.
7 15 ms 15 ms * neumann.mbl.is [92.43.192.110]
8 15 ms 15 ms * neumann.mbl.is [92.43.192.110]
9 * * * Request timed out.
10 * * 15 ms neumann.mbl.is [92.43.192.110]

Trace complete.


Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : lan
Link-local IPv6 Address . . . . . : fe80::2496:8041:4567:68da%17
IPv4 Address. . . . . . . . . . . : 192.168.1.71
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:1c2c:2e1:3f57:feb8
Link-local IPv6 Address . . . . . : fe80::1c2c:2e1:3f57:feb8%11
Default Gateway . . . . . . . . . : ::

C:\Users\Thor>ping 192.168.1.71

Pinging 192.168.1.71 with 32 bytes of data:
Reply from 192.168.1.71: bytes=32 time<1ms TTL=128
Reply from 192.168.1.71: bytes=32 time<1ms TTL=128
Reply from 192.168.1.71: bytes=32 time<1ms TTL=128
Reply from 192.168.1.71: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.71:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Thor>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
My System SpecsSystem Spec
05 Oct 2010   #13
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : lan
Link-local IPv6 Address . . . . . : fe80::2496:8041:4567:68da%17
IPv4 Address. . . . . . . . . . . : 192.168.1.71
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254

This is an improvment as it shows you being connected to the router. Do you have any type of A/V software installed or a third party firewall installed on this machine?
My System SpecsSystem Spec
.

05 Oct 2010   #14
Dwarf

Windows 8.1 Pro RTM x64
 
 

Try manually setting your configuration. With reference to the image that chev65 posted and the ipconfig information from you, the settings required are shown below.

Unusual network problem, local IP techs can't solve-capture.png


My System SpecsSystem Spec
05 Oct 2010   #15
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

It looks like 192.168.71 is the current IP although at this point it's a static IP and shouldn't matter much.

The question is why isn't this machine picking up the DHCP assignment from the router.
My System SpecsSystem Spec
05 Oct 2010   #16
Thor25

Win 7 Ultimate x64
 
 

No luck on the static settings. The link I had which did connect to the router happened last week, have not been able to replicate that since.

This computer software wise is bare bones, fresh win7 ultimate and other than win firewall there is no other software, I even removed anti virus in case it was meddling somehow.

But yeah like you said why isn't this router able to communicate with the desktop, it works perfectly at another home and works perfectly here with my laptop.
My System SpecsSystem Spec
05 Oct 2010   #17
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Ok at least we have narrowed it down a bit. The only good ipconfig was from last week so the last ipconfig /all you posted was from then.

With these Nvidia chipsets they can go wacky at times and often they require a cmos clear in order to come back to life. I have the same chipset and have fixed problems like this a few times by just clearing the cmos. I'll assume that you are using the latest Nvidia chipset drivers.
Have you tried clearing the cmos yet?
My System SpecsSystem Spec
05 Oct 2010   #18
Thor25

Win 7 Ultimate x64
 
 

Ahh we might have something there, the cmos battery was recently replaced. I had also issues with adding new ram which a new battery in the cmos fixed.

Let me take the battery out and jumper it, is it good enough to jumper clear for a minute with the battery in and start up the comp again. Just making sure I'm doing it right.

I'll reconfirm my chipset drivers, quite confident they are the correct ones but at this point triple checking is needed.
My System SpecsSystem Spec
05 Oct 2010   #19
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Ok we might be getting somewhere now. If you remove the battery be sure and reset the bios time/date and make sure that other settings are correct.

You should only need to clear the cmos at this point but be sure and note any special settings or required settings like memory and other settings so you can set them back again.

Does this board have two eithernet inputs on the back of the board?
My System SpecsSystem Spec
05 Oct 2010   #20
Thor25

Win 7 Ultimate x64
 
 

cmos clear didn't work, didn't remove the battery however.

But I know the cmos did clear, had to fix some bios settings.

Checking out the drivers on the chipset now.
My System SpecsSystem Spec
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 Unusual network problem, local IP techs can't solve




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