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Windows 7: Unusual network problem, local IP techs can't solve

06 Oct 2010   #41
streetglow

Windows 7 32 bit
 
 

hey follow these steps. Let me know what happened next. before we begin, make sure all the values are back to default. e.g. ip address needs to be dynamic, rather then static, meaning obtain ip automatically and all the other options.

1) Check tharoughly your network cable, if the cmriping and cable is fine.
2) if the wired connection is working on your laptop.
3) unplug the wire from there and plug it into your desktop.
4) make sure you have the latest driver for your lan card.
5) i see your ip 6 is enabled, disable it. Also i see that you have apipa 169 address.
6) if you have windows 7 or vista run command prompt as an administrator. with windows xp just run it, once you in command prompt, type IPCONFIG /RELEASE, then type IPCONFIG /RENEW, Then type IPCONFIG /RELEASE again.
7) turn off your computer, when your computer is turning off, turn off your router and then modem. (WAIT FOR 5 MINS ATLEAST)
8) turn on your modem, wait for 3 mins, turn on your router, wait for 3 mins. turn on your computer. check your internet connection.
9) if it still fails, update the firmware for your router.
10) disable windows firewall.
11) if it still fails, restart your computer, under safe mode with networking using f8 key, test your connection there.
12) Since its a dsl connection, make sure you have appropiate options selected in router. checkout if your isp has a user name and password for login or their login works on subnet mask, if so then, plug the wire into working computer clone the subnet mask of working computer onto your router and unplug he wire and plug i into the non working computer and try the internet on non working computer.
13) if still fails do an OSRI (reinstall the operating system).
14) still fails? get a new lancard for pci slot, which is much cheapter then the motherboard.


My System SpecsSystem Spec
.
06 Oct 2010   #42
Thor25

Win 7 Ultimate x64
 
 

Can't seem to find that info on the router's config/info screens. Should I just email tech support and get that from them?
My System SpecsSystem Spec
07 Oct 2010   #43
Thor25

Win 7 Ultimate x64
 
 

Code:
Windows IP Configuration Host Name . . . . . . . . . . . . : Thor-PC
Primary Dns Suffix . . . . . . . : 
Node Type . . . . . . . . . . . . :
Hybrid IP Routing Enabled. . . . . . . . : No 
WINS Proxy Enabled. . . . . . . . : No 
DNS Suffix Search List. . . . . . : ntv.local
Ethernet adapter Local Area Connection: 
Connection-specific DNS Suffix . : ntv.local 
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps
Ethernet Physical Address. . . . . . . . . : 00-24-8C-46-E9-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6871:6657:c2de:22ac%17(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.2.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Thursday, October 07, 2010 9:10:43 AM 
Lease Expires . . . . . . . . . . : Wednesday, October 13, 2010 9:10:43 AM 
Default Gateway . . . . . . . . . : 10.0.0.1 
DHCP Server . . . . . . . . . . . : 10.0.1.11 
DHCPv6 IAID . . . . . . . . . . . : 335553676 
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-0B-B4-B0-00-24-8C-46-E9-80 
DNS Servers . . . . . . . . . . . : 10.0.1.11 10.0.1.10 
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface: 
Media State . . . . . . . . . . . : Media disconnected 
Connection-specific DNS Suffix . : 
Description . . . . . . . . . . . : 
Teredo Tunneling Pseudo-Interface 
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 
DHCP Enabled. . . . . . . . . . . : No 
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.ntv.local: 
Media State . . . . . . . . . . . : Media disconnected 
Connection-specific DNS Suffix . : ntv.local 
Description . . . . . . . . . . . : 
Microsoft ISATAP Adapter #2 
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 
DHCP Enabled. . . . . . . . . . . : No 
Autoconfiguration Enabled . . . . : Yes
Weird this is not pasting for me properly.
My System SpecsSystem Spec
.

07 Oct 2010   #44
Thor25

Win 7 Ultimate x64
 
 

The above: I was able to connect from school no problem, that info is the ipconfig all from there, I don't know if it helps any, the problem still seems to be the router from my ISP. Inquiring about other routers to test this possibility out.
My System SpecsSystem Spec
14 Oct 2010   #45
Thor25

Win 7 Ultimate x64
 
 

Update. Switched routers, different model but still Thompson, now speedtouch 585.

For some odd reason I found the home network after it sat there for about 10 mins while I was doing some reading, I had made changes but nothing took until about 10 mins later, weird stuff.

So now I'm connected, but the old problem of extremely slow connection and being stuck on waiting for website is occuring, here is the info I could gather from this latest half connection.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ******
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-24-8C-46-E9-80
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6871:6657:c2de:22ac%17(Deprecated)

IPv4 Address. . . . . . . . . . . : 192.168.1.65(Deprecated)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCI GBE Family Controller
Physical Address. . . . . . . . . : 00-14-D1-1D-12-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2496:8041:4567:68da%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, October 14, 2010 2:40:28 PM
Lease Expires . . . . . . . . . . : Friday, October 15, 2010 2:40:36 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 369104081
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-0B-B4-B0-00-24-8C-46-E9-80

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B9E323DA-BFCB-4E30-B412-B8DCDBD754C9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3c8e:15:aa23:c7a1(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::3c8e:15:aa23:c7a1%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

C:\Windows\system32>ping mbl.is

Pinging mbl.is [92.43.192.110] with 32 bytes of data:
Request timed out.
Reply from 92.43.192.110: bytes=32 time=23ms TTL=60
Request timed out.
Reply from 92.43.192.110: bytes=32 time=14ms TTL=60

Ping statistics for 92.43.192.110:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 23ms, Average = 18ms

C:\Windows\system32>tracert mbl.is\
Unable to resolve target system name mbl.is\.

C:\Windows\system32>tracert mbl.is

Tracing route to mbl.is [92.43.192.110]
over a maximum of 30 hops:

1 38 ms 99 ms * dsldevice.lan [192.168.1.254]
2 * * 31 ms anax12.isholf.is [157.157.255.122]
3 15 ms * * 157.157.59.150
4 34 ms * * csn-198.simnet.is [157.157.115.198]
5 * * * Request timed out.
6 * * * Request timed out.
7 * 15 ms 14 ms neumann.mbl.is [92.43.192.110]

Trace complete.

C:\Windows\system32>
My System SpecsSystem Spec
14 Oct 2010   #46
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

From what I can see here the Nvidia adaptor isn't picking up the default gateway but the realtec PCI adaptor seems to be working. Although you can't use both at once. Maybe if you enable the Nvidia adaptor and disable the realtec PCI nic it will work better.
My System SpecsSystem Spec
14 Oct 2010   #47
Thor25

Win 7 Ultimate x64
 
 

Just posting what I just did, before I read your post lol.

I uninstalled the onboard LAN, rebooted > bios disabled onboard Lan.

In Windows the PCI ethernet could not find the network.

Disabled the card, restarted and enabled onboard LAN and onboard LAN romchip.

In windows, same problems, unidentified network. How I managed to get the expansion PCI to find the home network before is a mystery, hell this whole situation is bizarre.

I'm not sure where to go from here.
My System SpecsSystem Spec
14 Oct 2010   #48
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

I would remove the PCI adaptor from the PCI slot and try using just the onboard Nvidia eithernet adaptor for now. The Nvidia adaptor is working in post #43.

This is a tough one no doubt.
My System SpecsSystem Spec
14 Oct 2010   #49
Thor25

Win 7 Ultimate x64
 
 

Well I've decided to switch ISPs to the same one my brother uses which worked perfectly with this problematic desktop.

I'll report back if it doesn't work, but I doubt that will be an issue. Shame the tech's at my current ISP couldn't figure it out.
My System SpecsSystem Spec
14 Oct 2010   #50
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Well if this is an ISP problem that is about the only way to fix it. Seems like it would work since you already tested that ISP at your brothers house.
My System SpecsSystem Spec
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 Unusual network problem, local IP techs can't solve




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