New
#41
hey follow these steps. Let me know what happened next. before we begin, make sure all the values are back to default. e.g. ip address needs to be dynamic, rather then static, meaning obtain ip automatically and all the other options.
1) Check tharoughly your network cable, if the cmriping and cable is fine.
2) if the wired connection is working on your laptop.
3) unplug the wire from there and plug it into your desktop.
4) make sure you have the latest driver for your lan card.
5) i see your ip 6 is enabled, disable it. Also i see that you have apipa 169 address.
6) if you have windows 7 or vista run command prompt as an administrator. with windows xp just run it, once you in command prompt, type IPCONFIG /RELEASE, then type IPCONFIG /RENEW, Then type IPCONFIG /RELEASE again.
7) turn off your computer, when your computer is turning off, turn off your router and then modem. (WAIT FOR 5 MINS ATLEAST)
8) turn on your modem, wait for 3 mins, turn on your router, wait for 3 mins. turn on your computer. check your internet connection.
9) if it still fails, update the firmware for your router.
10) disable windows firewall.
11) if it still fails, restart your computer, under safe mode with networking using f8 key, test your connection there.
12) Since its a dsl connection, make sure you have appropiate options selected in router. checkout if your isp has a user name and password for login or their login works on subnet mask, if so then, plug the wire into working computer clone the subnet mask of working computer onto your router and unplug he wire and plug i into the non working computer and try the internet on non working computer.
13) if still fails do an OSRI (reinstall the operating system).
14) still fails? get a new lancard for pci slot, which is much cheapter then the motherboard.
Last edited by streetglow; 06 Oct 2010 at 14:31. Reason: missed a step.