Unusual network problem, local IP techs can't solve

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  1. Posts : 27
    Win 7 Ultimate x64
       #1

    Unusual network problem, local IP techs can't solve


    Hi all first post, hopefully someone here can help with this perplexing problem, I'm in Iceland and the local ISP's tech couldn't solve so I'm hoping someone here can.

    The simplified version.

    I have adsl through my ISP which provides both TV and internet. I am connected through their router, directly cat 5e through one switch which splits off to main floor cable box and then into the computer room.

    Here's the interesting part, when connecting directly to my laptop I get a internet connection no problems. Take the same wire over to the desktop and nothing works, only rarely is it even able to do a ping or tracert.

    At this point I figured a possible hardware issue, onboard ethernet. So I used a wireless NIC and then a normal expansion NIC with the same results. Figured at this point, likely motherboard problem. So at this point when I was about to buy a whole new mobo, I wen't to my brothers house with my desktop, hooked up the computer and bam the internet worked instantly with no problems.

    So this is a very unusual one, I'm not a total noobie and have tried lots of fixes from these and other forums. The specific error message I get when using win7 diagnostic on the adapter is:

    Ip config error: doesn't have a valid ip configuration

    So the ultimate question is if the hardware is ok, why does my desktop refuse to work with the same connection that works perfectly on my laptop.

    Thanks for any help, I'm at a loss and anxious to finally figure out what is going on here.
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    If you can post your ipconfig /all of the problem machine while it's connected that might help to figure out this problem.
      My Computer


  3. Posts : 27
    Win 7 Ultimate x64
    Thread Starter
       #3

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Thor-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #
    2
    Physical Address. . . . . . . . . : 00-24-8C-46-E9-80
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.143.165(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{4CF11DBD-26E1-4D09-A56C-49F76B895AD3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  4. Posts : 27
    Win 7 Ultimate x64
    Thread Starter
       #4

    Btw removed the check for Ipv6 as part of the troubleshooting attempts with the tech from the ISP, in case you wanted me to turn that on for the ipconfig.
      My Computer


  5. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #5

    Can you repeat the command on your laptop so that we can compare the results.
      My Computer


  6. Posts : 27
    Win 7 Ultimate x64
    Thread Starter
       #6

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Thor-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Marvell Yukon 88E8071 PCI-E Gigabit Ether
    net Controller
    Physical Address. . . . . . . . . : 00-1D-72-F1-28-6A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::bd83:720f:f825:ca22%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, October 02, 2010 4:31:45 PM
    Lease Expires . . . . . . . . . . : Wednesday, October 06, 2010 7:13:37 PM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 268442994
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-D0-1B-ED-00-1D-72-F1-28-6A

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Physical Address. . . . . . . . . : 00-21-6B-0C-75-AE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.lan:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:382d:1f1b:6262:4b88(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::382d:1f1b:6262:4b88%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Windows\system32>
      My Computer


  7. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #7

    Thor25 said:
    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Thor-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #
    2
    Physical Address. . . . . . . . . : 00-24-8C-46-E9-80
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.143.165(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{4CF11DBD-26E1-4D09-A56C-49F76B895AD3}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    As it stands you aren't getting anything from your router here. Have you tried using the other eithernet connection on the back of the board? These Nvidia boards usually have two.

    And yes you should re-enable IPv6.

    The second picture shows a working connection although your default gateway isn't normal, it should be something like 192.168.X.X depending on the type of router? Although in iceland using one of those combo router-modems this might be normal, not sure.

    Unusual network problem, local IP techs can't solve-ipv4-properties-manual-default-gateway-entry.png

    You might try entering the default gateway 192.168.1.254 manually into your IPv4 properties window.
    Last edited by Dwarf; 05 Oct 2010 at 14:34.
      My Computer


  8. Posts : 27
    Win 7 Ultimate x64
    Thread Starter
       #8

    I have currently disabled, the new NIC I bought to see if it was my onboard Lan. It was able to get a bit further by showing I was connected to the internet but not loading any pages. I'll try to recreate that again to get some more useful ipconfig all for you.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    It might help to reset winsock and the TCP/IP stack.
    Try running these commands at your command prompt run as admin.


    netsh winsock reset catalog (reset winsock entries)

    netsh int ip reset reset.log hit (reset TCP/IP stack)

    Do you have anything from apple or adobe installed like iTunes or adobe photo suite?
      My Computer


  10. Posts : 27
    Win 7 Ultimate x64
    Thread Starter
       #10

    Currently on my trendnet nic, attempted the fix you suggested (which I think the tech tried) without any success. It just shows unidentified network and the red X to the internet.
      My Computer


 
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