Please Help:Painfully slow internet at work but okay at home.


  1. RoflWofl
    Posts : 1
    Windows 7 Professional 64 bit
       New #1

    Please Help:Painfully slow internet at work but okay at home.


    Hi Everyone,

    I have a very strange problem. I am using a Windows 7 ASUS laptop N61J. I can connect to the internet fine at home and get good speeds at home. However, when I go to work and connect to the wireless there my internet speed is so slow I want to dig out my old dialup modem and start using that. I would fiddle around with the router itself but since it's at work all the people here use it so I don't want to fiddle around with it cause I may have an angry mob after me if mess up.

    Everyone else at work seems to have okay internet speeds. I have noticed I am the only one using Win 7 - Professional.

    Please help me. I've only started work at this new office a couple of days and if I am to pretend to be doing work I really need the internet.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    RoflWofl said:
    Hi Everyone,

    I have a very strange problem. I am using a Windows 7 ASUS laptop N61J. I can connect to the internet fine at home and get good speeds at home. However, when I go to work and connect to the wireless there my internet speed is so slow I want to dig out my old dialup modem and start using that. I would fiddle around with the router itself but since it's at work all the people here use it so I don't want to fiddle around with it cause I may have an angry mob after me if mess up.

    Everyone else at work seems to have okay internet speeds. I have noticed I am the only one using Win 7 - Professional.

    Please help me. I've only started work at this new office a couple of days and if I am to pretend to be doing work I really need the internet.
    Are you using homegroup? are there mixed OS'es on the work network? Are you using IPv6?

    Can you type ipconfig /all in search and make a snip of the output and upload it to us?



    Ken J
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  4. Orbital Shark
    Posts : 6,305
    Windows 7 Ultimate x64
       New #3

    Hi roflwofl, welcome to the forums :)

    Also, if your ISP has sent recent updates to your router it can cause connectivity issues. Another way of solving this is to turn the router off, press in the reset button (located on the back of the router) for 5+ seconds then turn back on. This will force a hardware reset of the router which will cause it to run an internal diagnostic check then will connect and all will be fine.
       Note
    It can take up to 2 minutes for connectivity to be fully restored and will not cause any permanent issues


    Another cause is that if there are several other users then as more people log on the bandwidth available is less for each new login depending on the usage from the other employees.
       Information
    If you have 12 people using 50k of a 600k downstream, only the bare minimum will be available to each new connection (at least that how my home network seems to function


    Hope this helps :)


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  6. Barman58
    Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       New #4

    Hi and welcome to the forums

    i assume that the rest of the users are XP based due to changes made with vista you may see these issues until the router is upgraded to the latest firmware or model.

    As you do not have the option of changing at the router end, have a read through this thread ....

    Enable/Disable TCP Auto Tuning

    Hopefully one of the suggestions her will solve, or at lease improve your issues
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