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Windows 7: Can't Connect to the Internet at all.

01 Jun 2009   #1

Windows 7 beta
Can't Connect to the Internet at all.

After installing the Windows 7 Beta version I tried to connect to the internet. I hooked my high speed modem up to my computer and it could not detect a connection. I then reinstalled the software for the modem and half way through that process it still could not detect my modem so i could not even finish installing the software. I have tried everything that i know to do. Can someone please help me.

My System SpecsSystem Spec
01 Jun 2009   #2
Orbital Shark


Is there any way you can get hold of the RC, build 7100? This is currently the most stable and has a much larger device database so it could solve your issue.

The other option is to check device manager and see if anything is labeled as 'Unknown Device'.
My System SpecsSystem Spec
01 Jun 2009   #3

Windows 7 beta

Sorry. I actually have that version. I keep calling it the beta for some reason. I downloaded the most recent one from the Microsoft website.
My System SpecsSystem Spec

01 Jun 2009   #4
Orbital Shark


Ok, my bad

What about the device manager option?
My System SpecsSystem Spec
01 Jun 2009   #5

Windows 7 beta

Im sorry. I really don't know a whole lot about it, I'm not much of a computer wizz. Could you be a little more specific.
My System SpecsSystem Spec
01 Jun 2009   #6
Orbital Shark


No problem :)

Click the Start Orb type device manager in the search box.
Can't Connect to the Internet at all.-untitled.png

And look for anything that's showing as expanded & with a Yellow exclemation mark.
Can't Connect to the Internet at all.-capture.png
Example of expanded device

You can choose to Uninstall the device by right-clicking the offending device.
Can't Connect to the Internet at all.-untitled1.png

This will completely uninstall the device. You can now click the 'Search' icon for hardware changes.
Can't Connect to the Internet at all.-capture1.png

If you have any installation disks for your motherboard then they would come in handy. You can, if you wish, install the modem device driver with compatability for XP/Vista depending on your previous OS.

My System SpecsSystem Spec
01 Jun 2009   #7

Win 8 Release candidate 8400
device manager

If you go start>computer and right click ou will see device manager. Run it and look under network adapters and see if your modem (cable?) is listed or if instead there is an unknown item. If listed check the properties for the driver, if unknown you need to re-install the device driver for it. Hope I have helped somewhat. Here is a pic of it
My System SpecsSystem Spec
01 Jun 2009   #8

Windows® 8 Pro (64-bit)

Click Start, type cmd and press Enter.
In the Command Prompt window, type ipconfig /all.
After typing the above command, could you please post a screenshot of your command prompt window using snipping tool?
My System SpecsSystem Spec
10 Jun 2009   #9

operating systems

well I had that kinda problem in the past .I believe you need this

Download DGPro 8 0 rar for free at
My System SpecsSystem Spec
11 Jun 2009   #10

Windows 7 build 7200

My System SpecsSystem Spec

 Can't Connect to the Internet at all.

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