Says connected to internet, but cant open browser

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  1. Posts : 4
    Windows 7 Home Premium 64 Bit
       #1

    Says connected to internet, but cant open browser


    Hi all,
    for the last few days i have been having the problem of not being able to connect to the internet. only my desktop is having a problem so that eliminates the router. whether through wireless or wired, it says that it is connected in the bottom right and under network. but when i open either mozilla, IE, or safari, they all say unable to connect. i tried reloading the wireless card drivers. it is a Ralink RT61. is someone could help, i would greatly appreciate it. thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    pdubindaclub said:
    Hi all,
    for the last few days i have been having the problem of not being able to connect to the internet. only my desktop is having a problem so that eliminates the router. whether through wireless or wired, it says that it is connected in the bottom right and under network. but when i open either mozilla, IE, or safari, they all say unable to connect. i tried reloading the wireless card drivers. it is a Ralink RT61. is someone could help, i would greatly appreciate it. thanks
    Check IE under internet connection to see if proxy or autodetect settings is checked.

    can you ping any site?

    Does it do this in safe mode?

    Ken J
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #3

    thanks for the help. im not very tech-savvy so bear with me.
    i dont know how to do the first. could you elaborate?
    ping: it said that request timed out and it lost 100% of packets.
    and no it isnt in safe mode
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #4

    hmm strike that. ping is fine, except for ebay.com. that one has a 100% packets lost. i tried a few others and the had 0% packets lost
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    pdubindaclub said:
    hmm strike that. ping is fine, except for ebay.com. that one has a 100% packets lost. i tried a few others and the had 0% packets lost
    Hello and Welcome to Sevenforums.

    Ok. Let's try the win 7 troubleshooter.

    WIN | type troubleshooting | under the Control Panel heading, click on Troubleshooting | click on Network and Internet | click on Network Adapter
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Try running this batch file which will reset winsock, reset the TCP/IP stack and release renew your IP.

      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #7

    o my gosh chev65 you fixed it! thank you so much!
      My Computer


  8. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #8

    Glad I could help pdubindaclub.
      My Computer


  9. Posts : 7
    Win 7 Home Premium 64bit
       #9

    Hi Chev65,

    I don't mean to hijack the thread (although it seems to have come to a happy end for pdub) but I may have a similar but different problem. I haven't tried anything yet to repair it.

    On my notebook, I cannot connect wirelessly to the internet, but if I plug in it works fine. If I troubleshoot the internet connection, it says the DNS server isn't responding. If I troubleshoot the wireless network adapter it says it can't find anything wrong. The notebook connected fine wirelessly at my mom's house last week so it doesn't seem to be a prob with the wireless nic. The week before I visited my mom I noticed the problem. This notebook has had this prob before and folks checked lots of potential probs (DNS - suggesting that I use a different dns host (?), iPV6, and other things I think). I think I ultimately did a complete reinstall of Win7. So..... any thoughts? Should I try the reset ip & winsock bat? Should I start a new thread?

    Thanks in advance.
      My Computer


  10. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #10

    It won't hurt anything to try the reset, though your problem may not be the same.

    You can also try designating the DNS in your routers settings, I use googles DNS server there 8.8.8.8, 8.8.4.4 .

    You can also flush the DNS with this command "ipconfig /flushdns" without the quotes.
      My Computer


 
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