Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Network Controller is dead...

04 Nov 2010   #1
Boon

Windows 7 Ultimate x64
 
 
Network Controller is dead...

Hello,

I have a built a new computer recently which has been running perfectly until the other day. Firstly, i am using Windows 7 Ultimate x64 and my Motherboard is a GA-890FXA-UD7 rev 2.1 with Dual Gigabit Lan Realtek RTL 8168/8111 ports. I have had windows update disabled since installation, since Windows updates predicatbly tear apart the fabric of my computer space :P One morning, without warning the internet task tray icon showed the the cable was unplugged, which it was clearly not. The cable was in the Port and the green LED was flashing at regular longer than normal intervals with a Solid Orange LED. Since this was a recently built computer i had only installed the driver with the motherboard, and i have no rollback option. System restore did nothing at all aswell. And Network Diagnostics.... well that just stated the $%@#$ obvious every time and made me want to explore additonal options, which evidently is veyr pointless too . I tried uninstalling the drivers and reinstalling to find no change after rebooting. I had recieved an uninstalling error after the Installshield application had closed. This was an INteractive service Error, which was trying to show my this error:

RTDiagLib
INVALD_HANDLE_VALUE

I ignored this since googling it came up with only 1 result, which had no help. Also while reinstalling i recieved a Installshield error about a port in deep sleep mode (which i have no idea about), so i continued the install and downloaded an updated driver, which i updated via the device manager. The device manager shows the ports working correctly and Windows recognises that the ports are there, but cannot recognise that an ethernet is connected... SInce groundzero of my problem, now both the ports will not even light up at all, when the Drivers from the Motherboard disc have been installed. I have found it pointless to install another drive for the tenth time, since no attempt of fixing it has bettered the situation.

I checked Bios and used the smart Lan test for both ports. THe first test gave some results, all equal to 0m with or without the cable connected. And the second port test made BIOS freeze, every single time. I have not even updated the BIOS either.

I am absolutly stumped and this problem is about to make me consider buying a LAN card, which is not going to happen either :P Please help me


My System SpecsSystem Spec
.
04 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Boon View Post
Hello,

I have a built a new computer recently which has been running perfectly until the other day. Firstly, i am using Windows 7 Ultimate x64 and my Motherboard is a GA-890FXA-UD7 rev 2.1 with Dual Gigabit Lan Realtek RTL 8168/8111 ports. I have had windows update disabled since installation, since Windows updates predicatbly tear apart the fabric of my computer space :P One morning, without warning the internet task tray icon showed the the cable was unplugged, which it was clearly not. The cable was in the Port and the green LED was flashing at regular longer than normal intervals with a Solid Orange LED. Since this was a recently built computer i had only installed the driver with the motherboard, and i have no rollback option. System restore did nothing at all aswell. And Network Diagnostics.... well that just stated the $%@#$ obvious every time and made me want to explore additonal options, which evidently is veyr pointless too . I tried uninstalling the drivers and reinstalling to find no change after rebooting. I had recieved an uninstalling error after the Installshield application had closed. This was an INteractive service Error, which was trying to show my this error:

RTDiagLib
INVALD_HANDLE_VALUE

I ignored this since googling it came up with only 1 result, which had no help. Also while reinstalling i recieved a Installshield error about a port in deep sleep mode (which i have no idea about), so i continued the install and downloaded an updated driver, which i updated via the device manager. The device manager shows the ports working correctly and Windows recognises that the ports are there, but cannot recognise that an ethernet is connected... SInce groundzero of my problem, now both the ports will not even light up at all, when the Drivers from the Motherboard disc have been installed. I have found it pointless to install another drive for the tenth time, since no attempt of fixing it has bettered the situation.

I checked Bios and used the smart Lan test for both ports. THe first test gave some results, all equal to 0m with or without the cable connected. And the second port test made BIOS freeze, every single time. I have not even updated the BIOS either.

I am absolutly stumped and this problem is about to make me consider buying a LAN card, which is not going to happen either :P Please help me
Sorry for asking the obvious question but did you try the cable elsewhere and another cable there?

I cant even believe I am asking it.

Ken
My System SpecsSystem Spec
04 Nov 2010   #3
kword88

windows 7 ultimate 64bit
 
 

is this the driver you have? v.7.018 - 3.41 MB - 2010/06/04

have you checked in device manager for any issues?

how do you connect to the internet?

here is a thread that might offer some ideas. it was in regard to vista, but should apply to win7 also.

Network icon in the notification area shows disconnected erroneously
My System SpecsSystem Spec
.

04 Nov 2010   #4
SolarWind

Windows 7 professional x86/
 
 

1. Power down the computer
2. Start the computer in BIOS
3. Reset BIOS to defaults
4. Power down the computer
5. Unplug the power cable
6. Press and hold the power button (with the cable disconnected) for about 10 seconds
7. Replug the power cable
8. Power on the computer

then;

Start > right-click on 'Computer' > Manage > Device Manager > open network adapters, right click and open properties on your adapter > advanced tab > look for 'Link Speed & Duplex' and change value to '100Mbps Full Duplex'
My System SpecsSystem Spec
05 Nov 2010   #5
Boon

Windows 7 Ultimate x64
 
 

Yes the cable is working.

Thank you SolarWind, your solution worked straight away after the power up and changing the Speed & DUplex fixed the connection stability. Thank you.
My System SpecsSystem Spec
05 Nov 2010   #6
SolarWind

Windows 7 professional x86/
 
 

Glad to help Boon, thanks for the update.
My System SpecsSystem Spec
Reply

 Network Controller is dead...




Thread Tools




Similar help and support threads
Thread Forum
Network Controller and PCI Simple Communication Controller
Hi, I just installed windows 7 proffessional 32 bits on a Acer Aspire e1-531 and there were many drivers that unsucessfully installed. i found 4 out of 6 missing drivers but i can't find the 2 remaining which are Network Controller and PCI Simple Communcation Controller If anyone could have it...
Drivers
Possible bad MOBO/Sata Controller ? or 2 dead hard drives out of box?
Hi, I attempted to help save my grandfather in law some money when he told me he was going to have to have windows reinstalled on his computer. I told him I would do it for free, having formatted and re-installed windows a number of times. Here is as concise as I can be what happened - ...
Hardware & Devices
Missing some driver: SM Bus Controller, PCI Device, Network Controller
Hey I just recently switch my hard drive ( 320gb HDD 5400 rpm ) to a Samsung 840 EVO 250 Gb. I'm currently missing some files and I can't seem to find those drivers help? Btw it's a laptop here the model if you wanted to know : Asus X401A Network Controller ...
Drivers
Network Controller and PCI Simple Communications Controller issues
Hi System: Windows 7 Home Premium 64bit Acer Aspire 5820T Hard drive blew so had to replace it and reinstall windows, however these two devices Network Controller and PCI Simple Communications Controller issues are not installed correctly with error message in Device Manager of (Code 28)...
Hardware & Devices
Help network dead ah
I got a phone no computer access. My network died last night. Even safe mode not work. I had ten virus that I found. Tried reinstall network drivers. Tried all basic stuff. I can see networks but not connect. What I need is either a way fix it with phone or I need a link to download windows so I...
Network & Sharing
PCI Simple Communication Controller dead
I have an HP dc7700 that we are upgrading to Windows 7 and have a PCI controller error. The hardware ID is: PCI\VEN_8086&DEV_2994&SUBSYS_2802103C&REV_02. Can't get any help from HP, hope you can help me out. Where do I get a driver for this, whatever it is? thanks,
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App