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Windows 7: Able to ping out but unable to surf via ip or url

12 Nov 2010   #1
edith89

Windows 7 Ultimate x64
 
 
Able to ping out but unable to surf via ip or url

Hi there,

My fiance and I have both been puzzling over this one for a number of days.
I have a Toshiba Satellite L500, running a duo-core cpu and 3gb with Windows 7 Ultimate x64. We are both fairly advanced users and have tried everything we can think of/find with no avail so we are asking for help.

I generally run Firefox as my default browser but we have also tried IE8 with and without add-ons and are getting connection timed out errors and cannot access a website (wirelessly; a hard wire connection works fine). My belkin router is all setup and secured, and my laptop shows I am connected to both the network and internet. I can ping out to google and other sites just fine but I cannot surf using ip or url.

I disabled my firewall completely, ran Spybot, Malwarebytes, and Trend Micro House Call. they picked up a few cookies and such but nothing to affect connection.

We checked all proxy settings on both the router, and the browsers. Reinstalled the browsers. We are getting a valid ip, there are other PC's connected to the router (1 wired, 1 wireless)

I've done a netsh winsock reset, dns flush, reinstalled the wireless NIC multiple times, even tried System Restore.

I'm at my wits end and I'm hoping someone can help before I have to break down and reinstall my Windows.


My System SpecsSystem Spec
.
12 Nov 2010   #2
brady

 

can you surf when bypassing your router completely?
My System SpecsSystem Spec
12 Nov 2010   #3
edith89

Windows 7 Ultimate x64
 
 

I can hardwire my laptop to my router and surf with no issues, its wireless that i cant surf when connected to my home network, there is another laptop here thats connects wireless no issue so that tells me its no the router causing the trouble.
My System SpecsSystem Spec
.

12 Nov 2010   #4
brady

 

did you change the range or frequency at which your wireless is broadcasting?

what security do you have enabled on the wireless router?
My System SpecsSystem Spec
12 Nov 2010   #5
Holy Moses

Windows 7 Professional 32-bit///Vista Home Premium 32-bit
 
 

do you possibly have an ip blocking program, such as PeerBlock. Possible that http traffic is blocked?

nevermind, it would affect both wired and wifi adapters.
My System SpecsSystem Spec
12 Nov 2010   #6
edith89

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by brady View Post
did you change the range or frequency at which your wireless is broadcasting?

what security do you have enabled on the wireless router?

I did try a few different channels as well as different encryption types but its currently set to WPA2 and the other wireless laptop is further away from the router than i am I can see it from where i'm usually sitting in my house
My System SpecsSystem Spec
12 Nov 2010   #7
edith89

Windows 7 Ultimate x64
 
 

Also my wireless NIC is a Realtek RTL8192E Wireless LAN 802.11n PCI-E NIC, and I am using a Belkin N 150 router
My System SpecsSystem Spec
12 Nov 2010   #8
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Did you try running without any encryption at all (as a test)? You disabled your firewall, but do you have a firewall on the router? If so, disable for testing purposes. Have you tried another notebook, XBox, or other wireless device to say whether it's the notebook or the router?
My System SpecsSystem Spec
12 Nov 2010   #9
edith89

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Did you try running without any encryption at all (as a test)? You disabled your firewall, but do you have a firewall on the router? If so, disable for testing purposes. Have you tried another notebook, XBox, or other wireless device to say whether it's the notebook or the router?

I have tried without any encryption, disabled the firewall on my router, and as I have said already there is another laptop with windows 7 x64 that connects wireless without an issue.

I can also ping out to Google and CNN with an average ping time of 32ms. I know there is an issue with my computer, I just cant figure out what and I've exhausted all my ideas.
My System SpecsSystem Spec
12 Nov 2010   #10
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Type MSCONFIG at the command prompt, and uncheck the startups. Reboot and see if you have better luck.
My System SpecsSystem Spec
Reply

 Able to ping out but unable to surf via ip or url




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