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Windows 7: No internet access- 'ipconfig /all' included

13 Nov 2010   #11
aetye

Windows 7 Home Premium 64-bit
 
 

Yes, I am online now! I disabled the four ISATAP adapters (and three more appeared in the list after reboot) and the bluetooth devices (two of them). Now I am looking into the network driver upgrade but truthfully I'm not sure what I'm doing, there's a long list of things under the tab "Non-plug and play drivers", is this right? None of them say Network driver.

I really appreciate your help- I was ready to buy a new wireless router!


My System SpecsSystem Spec
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13 Nov 2010   #12
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by aetye View Post
Yes, I am online now! I disabled the four ISATAP adapters (and three more appeared in the list after reboot) and the bluetooth devices (two of them). Now I am looking into the network driver upgrade but truthfully I'm not sure what I'm doing, there's a long list of things under the tab "Non-plug and play drivers", is this right? None of them say Network driver.

I really appreciate your help- I was ready to buy a new wireless router!
Ok so getting rid of the extra ISATAP or bluetooth adaptors got you online "very good"!

The problem is that it may or may not happen again someday if you keep using the same driver for your Intel wifi adaptor 5100, thats the one that may need to be updated.

Although it is possible that the extra network created from the bluetooth adaptors was causing the problem. Either way the problem is solved so I'll mark as solved.

If you can find a more recent driver for the Intel wifi adaptor 5100 then use that but if not then not to worrie because having the extra "Unidentified" network can also cause problems. I'm just not sure which one was the culprit.
My System SpecsSystem Spec
13 Nov 2010   #13
aetye

Windows 7 Home Premium 64-bit
 
 

I used the Intel Driver Update Utility to update:

Product Detected Intel® WiFi Link 5100 Current Driver Installed 13.1.1.1 Newer Driver Available: 13.3.0.24
What do you think?
My System SpecsSystem Spec
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18 Nov 2010   #14
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by aetye View Post
I used the Intel Driver Update Utility to update:

Product Detected Intel® WiFi Link 5100 Current Driver Installed 13.1.1.1 Newer Driver Available: 13.3.0.24
What do you think?
I'd go with the more recent driver because it's less likely to cause problems. The extra adaptors might have been the cause but it's wise to make sure this doesn't happen again by installing the more recent driver.
My System SpecsSystem Spec
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 No internet access- 'ipconfig /all' included




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