Internet Fail in normal, fine in safe mode with networking

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  1. Posts : 6
    windows 7 home premium 64bit
       #1

    Internet Fail in normal, fine in safe mode with networking


    Hey people, I hope you can lend me a hand.

    As the title suggest, I've got a problem with the internet. I found a similar thread in which the problem was found to be Norton, so I followed the steps and removed it using the remover tool but it was to no avail.

    I have also looked at the processes on msconfig in safe mode and applied them in normal but this wasn't successful. I also read it could be a problem with the IPSEC Services, which I have now disabled but the problem persists.

    Just wondering if you had any ideas and if I need to post any screenies etc.

    Cheers,
    Rupert
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Just to be sure,
    this is what you did
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    and the computer did not work properly.
      My Computer


  3. Posts : 6
    windows 7 home premium 64bit
    Thread Starter
       #3

    No, I followed the instructions here listed by some people.
    No Internet in Normal Mode; Works in Safe Mode
    Do you think I should follow the ones you linked then?
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Everyone does things their own way
    I want to know
    How does it work in safe mode
    and
    How does it work in clean boot.
      My Computer


  5. Posts : 6
    windows 7 home premium 64bit
    Thread Starter
       #5

    When you say how does it work, do you mean very technically, or basically?
    If basically, then in normal, the internet just doesn't work.
    In safe mode with networking, the internet works.
    Sorry I didn't understand you fully.
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Its my fault
    All I need to know is this:
    In safe mode I am satisfied
    In clean boot I am satisfied or its still not working and no change.
      My Computer


  7. Posts : 6
    windows 7 home premium 64bit
    Thread Starter
       #7

    Do you mean AFTER I do the clean boot thing you linked me?
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #8

    Yes if after clean boot, everything works, Follow clean boot instructions to fix the problem. If it does not work, tell me.
      My Computer


  9. Posts : 6
    windows 7 home premium 64bit
    Thread Starter
       #9

    Ok trying now
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #10

    Take time
    Going out soon, if Im not here will answer later or others will come by.
      My Computer


 
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