Help me diagnose slow WIRED connection!

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  1. WindowsStar
    Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       New #11

    Try this site: Speedtest.net - The Global Broadband Speed Test

    Do a bunch of tests. Start with a site that is close to you and do a test every 5 minutes 3 times. Then use a site that is far from you, do a test every 5 minutes 3 times. Then check your results and see if you are getting the bandwidth you are paying for: Speedtest.net - Results

    Please note that you could pick a bad site, so if you get bad results from a site over and over try a different site.
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  3. sygnus21
    Posts : 7,683
    Windows 10 Pro
       New #12

    I see we both think alike as I just posted that site in the post above yours :)
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  4. WindowsStar
    Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       New #13

    sygnus21 said:
    I see we both think alike as I just posted that site in the post above yours :)
    I notice that too!!
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  6. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #14

    If 3 different computers connected directly to the DSL modem have the same reduced speed then it's an ISP problem. You need to beat on them till they fix it.

    Did you use the same Ethernet cable for each test? If so, try a different one.
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  7. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #15

    I had the same problem with my DSL (Broadband) connection and my three computers. It was so bad, that only one computer could be used at a time. I live in the 'boonies' and finally got DSL 3 yrs ago. I was on dial-up for 6 years

    Anyway, my ISP said that there were about 400 customers using the same line as me, but they were able to switch me over to a lesser used line ... huh?!! It was showing 4 - 6 kbs, speed picked up to what I'm paying for from there.

    Keep calling your ISP!
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  8. WindowsStar
    Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       New #16

    Jacee said:
    I had the same problem with my DSL (Broadband) connection and my three computers. It was so bad, that only one computer could be used at a time. I live in the 'boonies' and finally got DSL 3 yrs ago. I was on dial-up for 6 years

    Anyway, my ISP said that there were about 400 customers using the same line as me, but they were able to switch me over to a lesser used line ... huh?!! It was showing 4 - 6 kbs, speed picked up to what I'm paying for from there.

    Keep calling your ISP!
    Good info Jacee, thanks for your help.
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  10. pzinser
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #17

    Turns out it WAS an issue on the ISP end! Please close this thread, and thanks for everyone's help and suggestions.
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  11. spyknee
    Posts : 382
    W7 Ulti/64, XP Pro/32
       New #18

    ADSL PPOE service should have an MTU of 1492 not 1500.

    Your dsl modem should have been configured with a disk and your puter upon initial service install.By you or service tech.????
    If you are using a router, your modem should be in bridge mode and your router configured for your service.

    W7 has many things going for it when it comes to network auto tuning. Getting your home equipment set right is really the only thing you have to do.
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  12. spyknee
    Posts : 382
    W7 Ulti/64, XP Pro/32
       New #19

    Ztruker said:
    I just looked at SpeedUpMyPC and I don't trust it at all. For instance, this is what it said I should do on my computer:

    Attachment 118317

    It doesn't say what services or background tasks. My system is pretty lean already and I run only the services and processes I want. Allowing it to fix these would probably screw up my system seriously.
    IMO, Stay away from 3rd party tweak software, You can make all same changes manually if that important. Manually will force you to learn what your doing and how to return it if bad.
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  13. sygnus21
    Posts : 7,683
    Windows 10 Pro
       New #20

    pzinser said:
    Turns out it WAS an issue on the ISP end! Please close this thread, and thanks for everyone's help and suggestions.
    Happy to hear we were able to help you get it sorted.

    Peace
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