Computer not retaining printers


  1. oracle1977
    Posts : 1
    Windows 7 Ultimate x32
       New #1

    Computer not retaining printers


    Hi Guys

    I know this is a vista question but i thought someone will be able to help. I am having problems with a few users laptops at work. They have been recently upgraded to vista. Everytime their laptops are rebooted they lose their printers and they cannot add any printers. I have to uninstall "client for microsoft networks" then reboot and then reinstall for the network printers to show up and work again???

    Can anyone help me on this, i haven't seen this problem before and have tried everything and looked everywhere for an answer

    cheers
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  3. Lunarpancake
    Posts : 205
    Windows 8 Professional
       New #2

    are you on a domain or a workgroup? Using AD? Group Policy? Roaming Profiles? We need some more information to determine how the users are logging in since it seems therein lies the issue.
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