Nightly disconnect issues

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  1. Posts : 85
    Windows 7 Home Premium 64 bit
       #1

    Nightly disconnect issues


    Hello folks,

    I had this problem earlier this week and it started up again, which has something to do when the DHCP renew/release occurs every night. All of a sudden, it just started starting in September after 6 months of solid connections but I don't know what to do to restore stability to this Windows 7 machine (upgraded in Sept from WinXP, had NO problems). Only the ethernet connections appear to suffer from this and the wireless connections are unaffected.

    Router replacement didn't help, hard restarting to factory settings didn't help but switching to the free ethernet slot helped for a few weeks before it started happening again several nights ago. The TVs are also unaffected so this may be isolated to ethernet connections only or even this computer alone.

    I cannot add in a NIC to my PCI slot since the video card fan is blocking it, so I cannot do that and stuck with the Realtek PCIe GBE NIC with driver dated October 25th, 2010.

    I am not entirely sure but it could be drivers (already tried newest, didn't help) or something with the LAN lease that is bumping me off in the evening hours. Whenever I do drop and 'fix' with Troubleshooting, it generally says it fixed something to do with Default Gateway not avail...so that might give a lead on this.

    I already posted this issue over on the Verizon forums to try and get some help but decided to post my problem here to see if I can get help here as well.

    So doing anything to restore the connection stability would be greatly appreciated.

    Windows 7 Home Premium 64 bit
    FIOS 30/30 & TV
    Actiontec MI424WR router
    ASUS M3A78-EM

    EDIT: Issue has arised again as of March 2011.
    Last edited by Glaice; 04 Apr 2011 at 22:41. Reason: Check bottom, issue has arised again
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Go to search
    Type event viewer and see what is happening. What is the cause?
      My Computer


  3. Posts : 85
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    I definitely know I dropped between midnight and 1am this morning so I left some logs from event viewer here below if that might help, starting from latest to earliest..

    I have a feeling I will drop again sometime between 7pm and midnight, possibly more than once which is the part that irritates me the most.

    Log Name: System
    Source: Microsoft-Windows-DNS-Client
    Date: 12/6/2010 12:53:51 AM
    Event ID: 1014
    Task Category: None
    Level: Warning
    Keywords:
    User: NETWORK SERVICE
    Computer: Glaice-desktop
    Description:
    Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
    <EventID>1014</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:53:51.710354100Z" />
    <EventRecordID>30486</EventRecordID>
    <Correlation />
    <Execution ProcessID="1044" ThreadID="6396" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-20" />
    </System>
    <EventData>
    <Data Name="QueryName">dns.msftncsi.com</Data>
    <Data Name="AddressLength">28</Data>
    <Data Name="Address">1700003500000000FEC000000000FFFF000000000000000301000000</Data>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:53:44 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:53:44.815285200Z" />
    <EventRecordID>30485</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="5192" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">stopped</Data>
    <Binary>420072006F0077007300650072002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:53:38 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:53:38.730224300Z" />
    <EventRecordID>30484</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6660" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">running</Data>
    <Binary>420072006F0077007300650072002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:52:13 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:52:13.312370100Z" />
    <EventRecordID>30483</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6660" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">WinHTTP Web Proxy Auto-Discovery Service</Data>
    <Data Name="param2">stopped</Data>
    <Binary>570069006E0048007400740070004100750074006F00500072006F00780079005300760063002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:51:41 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:51:41.529052300Z" />
    <EventRecordID>30482</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6660" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">running</Data>
    <Binary>4D004D004300530053002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:50:20 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:50:20.787244900Z" />
    <EventRecordID>30481</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="7088" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">stopped</Data>
    <Binary>4D004D004300530053002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:45:19 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:45:19.637233400Z" />
    <EventRecordID>30480</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="5952" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">running</Data>
    <Binary>4D004D004300530053002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:45:12 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:45:12.164158700Z" />
    <EventRecordID>30479</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="5952" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">stopped</Data>
    <Binary>4D004D004300530053002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:44:24 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Software Protection service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:44:24.250679600Z" />
    <EventRecordID>30478</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="5952" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Software Protection</Data>
    <Data Name="param2">stopped</Data>
    <Binary>7300700070007300760063002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:40:10 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:40:10.954146600Z" />
    <EventRecordID>30477</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="5484" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">running</Data>
    <Binary>4D004D004300530053002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:38:50 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Multimedia Class Scheduler service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:38:50.668343800Z" />
    <EventRecordID>30476</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6224" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Multimedia Class Scheduler</Data>
    <Data Name="param2">stopped</Data>
    <Binary>4D004D004300530053002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:38:22 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:38:22.824065300Z" />
    <EventRecordID>30475</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6224" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">stopped</Data>
    <Binary>420072006F0077007300650072002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:38:16 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:38:16.695004100Z" />
    <EventRecordID>30474</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="4532" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">running</Data>
    <Binary>420072006F0077007300650072002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:38:06 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the stopped state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:38:06.929906400Z" />
    <EventRecordID>30473</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6224" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">stopped</Data>
    <Binary>420072006F0077007300650072002F0031000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:38:00 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The Computer Browser service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:38:00.708844200Z" />
    <EventRecordID>30472</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6224" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Computer Browser</Data>
    <Data Name="param2">running</Data>
    <Binary>420072006F0077007300650072002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 12:37:54 AM
    Event ID: 7036
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The TCP/IP NetBIOS Helper service entered the running state.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:37:54.696784100Z" />
    <EventRecordID>30471</EventRecordID>
    <Correlation />
    <Execution ProcessID="540" ThreadID="6224" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">TCP/IP NetBIOS Helper</Data>
    <Data Name="param2">running</Data>
    <Binary>6C006D0068006F007300740073002F0034000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 12/6/2010 12:37:51 AM
    Event ID: 20001
    Task Category: (7005)
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: Glaice-desktop
    Description:
    Driver Management concluded the process to install driver FileRepository\rt64win7.inf_amd64_neutral_edaa613314992a53\rt64win7.inf for Device Instance ID PCI\VEN_10EC&DEV_8168&SUBSYS_82C61043&REV_02\4&17AA8702&0&0030 with the following status: 0x0.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-UserPnp" Guid="{96F4A050-7E31-453C-88BE-9634F4E02139}" />
    <EventID>20001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>7005</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:37:51.387751000Z" />
    <EventRecordID>30470</EventRecordID>
    <Correlation />
    <Execution ProcessID="6364" ThreadID="6392" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <UserData>
    <InstallDeviceID xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2004/08/windows/userpnp">
    <DriverName>FileRepository\rt64win7.inf_amd64_neutral_edaa613314992a53\rt64win7.inf</DriverName>
    <DriverVersion>7.31.1025.2010</DriverVersion>
    <DriverProvider>Realtek</DriverProvider>
    <DeviceInstanceID>PCI\VEN_10EC&amp;DEV_8168&amp;SUBSYS_82C61043&amp;REV_02\4&amp;17AA8702&amp;0&amp; 0030</DeviceInstanceID>
    <SetupClass>{4D36E972-E325-11CE-BFC1-08002BE10318}</SetupClass>
    <RebootOption>false</RebootOption>
    <UpgradeDevice>false</UpgradeDevice>
    <IsDriverOEM>true</IsDriverOEM>
    <InstallStatus>0x0</InstallStatus>
    <DriverDescription>Realtek PCIe GBE Family Controller</DriverDescription>
    </InstallDeviceID>
    </UserData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 12/6/2010 12:37:44 AM
    Event ID: 20003
    Task Category: (7005)
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: Glaice-desktop
    Description:
    Driver Management has concluded the process to add Service RTL8167 for Device Instance ID PCI\VEN_10EC&DEV_8168&SUBSYS_82C61043&REV_02\4&17AA8702&0&0030 with the following status: 0.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-UserPnp" Guid="{96F4A050-7E31-453C-88BE-9634F4E02139}" />
    <EventID>20003</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>7005</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:37:44.848685600Z" />
    <EventRecordID>30469</EventRecordID>
    <Correlation />
    <Execution ProcessID="6364" ThreadID="6392" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <UserData>
    <AddServiceID xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2004/08/windows/userpnp">
    <ServiceName>RTL8167</ServiceName>
    <DriverFileName>system32\DRIVERS\Rt64win7.sys</DriverFileName>
    <DeviceInstanceID>PCI\VEN_10EC&amp;DEV_8168&amp;SUBSYS_82C61043&amp;REV_02\4&amp;17AA8702&amp;0&amp; 0030</DeviceInstanceID>
    <PrimaryService>true</PrimaryService>
    <UpdateService>true</UpdateService>
    <AddServiceStatus>0</AddServiceStatus>
    </AddServiceID>
    </UserData>
    </Event>
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Wow quite a bit there. Can you help poor eyes and do it again; this time just with errors.
      My Computer


  5. Posts : 85
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    Log Name: System
    Source: Service Control Manager
    Date: 12/6/2010 1:28:07 AM
    Event ID: 7022
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The IHA_MessageCenter service hung on starting.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7022</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T06:28:07.826968500Z" />
    <EventRecordID>30627</EventRecordID>
    <Correlation />
    <Execution ProcessID="552" ThreadID="556" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">IHA_MessageCenter</Data>
    </EventData>
    </Event>

    Log Name: System
    Source: volsnap
    Date: 12/6/2010 1:24:20 AM
    Event ID: 27
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The shadow copies of volume C: were aborted during detection because a critical control file could not be opened.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volsnap" />
    <EventID Qualifiers="49158">27</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T06:24:20.396840300Z" />
    <EventRecordID>30561</EventRecordID>
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>C:</Data>
    <Binary>0000000002003000000000001B0006C003000000340000C002000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: volsnap
    Date: 12/6/2010 1:24:18 AM
    Event ID: 27
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The shadow copies of volume C: were aborted during detection because a critical control file could not be opened.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volsnap" />
    <EventID Qualifiers="49158">27</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T06:24:18.946039700Z" />
    <EventRecordID>30560</EventRecordID>
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>C:</Data>
    <Binary>0000000002003000000000001B0006C003000000340000C001000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: volsnap
    Date: 12/6/2010 1:23:33 AM
    Event ID: 25
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Glaice-desktop
    Description:
    The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volsnap" />
    <EventID Qualifiers="49158">25</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T06:23:33.004017600Z" />
    <EventRecordID>30559</EventRecordID>
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\HarddiskVolumeShadowCopy70</Data>
    <Data>C:</Data>
    <Binary>000000000200300000000000190006C0060000000000000000000000000000000000000000000000</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-WLAN-AutoConfig
    Date: 12/6/2010 1:18:30 AM
    Event ID: 4001
    Task Category: None
    Level: Warning
    Keywords:
    User: SYSTEM
    Computer: Glaice-desktop
    Description:
    WLAN AutoConfig service has successfully stopped.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
    <EventID>4001</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>2</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T06:18:30.153409800Z" />
    <EventRecordID>30550</EventRecordID>
    <Correlation />
    <Execution ProcessID="976" ThreadID="6544" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-DNS-Client
    Date: 12/6/2010 12:53:51 AM
    Event ID: 1014
    Task Category: None
    Level: Warning
    Keywords:
    User: NETWORK SERVICE
    Computer: Glaice-desktop
    Description:
    Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
    <EventID>1014</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:53:51.710354100Z" />
    <EventRecordID>30486</EventRecordID>
    <Correlation />
    <Execution ProcessID="1044" ThreadID="6396" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-20" />
    </System>
    <EventData>
    <Data Name="QueryName">dns.msftncsi.com</Data>
    <Data Name="AddressLength">28</Data>
    <Data Name="Address">1700003500000000FEC000000000FFFF000000000000000301000000</Data>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-DNS-Client
    Date: 12/6/2010 12:33:51 AM
    Event ID: 1014
    Task Category: None
    Level: Warning
    Keywords:
    User: NETWORK SERVICE
    Computer: Glaice-desktop
    Description:
    Name resolution for the name s.youtube.com timed out after none of the configured DNS servers responded.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
    <EventID>1014</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-06T05:33:51.592353100Z" />
    <EventRecordID>30452</EventRecordID>
    <Correlation />
    <Execution ProcessID="1044" ThreadID="3484" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-20" />
    </System>
    <EventData>
    <Data Name="QueryName">s.youtube.com</Data>
    <Data Name="AddressLength">16</Data>
    <Data Name="Address">0200003544EDA10C0000000000000000</Data>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-DNS-Client
    Date: 12/5/2010 6:56:50 PM
    Event ID: 1006
    Task Category: None
    Level: Warning
    Keywords:
    User: LOCAL SERVICE
    Computer: Glaice-desktop
    Description:
    The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 192.168.1.1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-DNS-Client" Guid="{1C95126E-7EEA-49A9-A3FE-A378B03DDB4D}" />
    <EventID>1006</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-05T23:56:50.659145700Z" />
    <EventRecordID>30366</EventRecordID>
    <Correlation />
    <Execution ProcessID="644" ThreadID="5288" />
    <Channel>System</Channel>
    <Computer>Glaice-desktop</Computer>
    <Security UserID="S-1-5-19" />
    </System>
    <EventData>
    <Data Name="AddressLength">16</Data>
    <Data Name="Address">02000000C0A801010000000000000000</Data>
    </EventData>
    </Event>
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Glaice said:
    Hello folks,

    I had this problem earlier this week and it started up again, which has something to do when the DHCP renew/release occurs every night. All of a sudden, it just started starting in September after 6 months of solid connections but I don't know what to do to restore stability to this Windows 7 machine (upgraded in Sept from WinXP, had NO problems). Only the ethernet connections appear to suffer from this and the wireless connections are unaffected.

    Router replacement didn't help, hard restarting to factory settings didn't help but switching to the free ethernet slot helped for a few weeks before it started happening again several nights ago. The TVs are also unaffected so this may be isolated to ethernet connections only or even this computer alone.

    I cannot add in a NIC to my PCI slot since the video card fan is blocking it, so I cannot do that and stuck with the Realtek PCIe GBE NIC with driver dated October 25th, 2010.

    I am not entirely sure but it could be drivers (already tried newest, didn't help) or something with the LAN lease that is bumping me off in the evening hours. Whenever I do drop and 'fix' with Troubleshooting, it generally says it fixed something to do with Default Gateway not avail...so that might give a lead on this.

    I already posted this issue over on the Verizon forums to try and get some help but decided to post my problem here to see if I can get help here as well.

    So doing anything to restore the connection stability would be greatly appreciated.

    Windows 7 Home Premium 64 bit
    FIOS 30/30 & TV
    Actiontec MI424WR router
    ASUS M3A78-EM
    There are other threads from Technet and this forum with this same "The shadow copies of volume C: were aborted during detection because a critical control file could not be opened."problem, they all seemed to have one thing in common, they were all upgrade installations.

    I read three different threads to the end with no clear resolution to the problem.

    The only fix that seemed to work was a Clean Install with a Upgrade Windows 7 Version

    Which will most likely fix this problem once and for all.
      My Computer


  7. Posts : 85
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    Ahh man, I really don't want to go to step 1...

    Someone else said it might be DNS proxying of the Actiontec router that is causing these issues but want to leave reinstalls as an absolute final resort.
      My Computer


  8. Posts : 85
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    So I went 3 days without a drop and BAM, hit with one around 8:20/20:20 this evening, and found some info in the Event Viewer for those who know what it means..

    The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 192.168.1.1

    and

    The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered:

    Helper Class Name: IGDHelperClass

    Root Cause: The connection between your access point, router, or cable modem and the Internet is broken
    The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet.

    Root Cause Guid: {a3344881-8c07-4ba0-8965-5f29cde56820}


    Someone elsewhere said this could be the issue of DNS proxying by the router, can this even be turned off?
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    Glaice said:
    So I went 3 days without a drop and BAM, hit with one around 8:20/20:20 this evening, and found some info in the Event Viewer for those who know what it means..

    The client was unable to validate the following as active DNS server(s) that can service this client. The server(s) may be temporarily unavailable, or may be incorrectly configured. 192.168.1.1

    and

    The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered:

    Helper Class Name: IGDHelperClass

    Root Cause: The connection between your access point, router, or cable modem and the Internet is broken
    The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet.

    Root Cause Guid: {a3344881-8c07-4ba0-8965-5f29cde56820}


    Someone elsewhere said this could be the issue of DNS proxying by the router, can this even be turned off?
    DNS "proxying" ?? Your routers IP 192.168.1.1 is the private IP for it.

    Can you go to start and type cmd>right click and run as admin> IPCONFIG /ALL

    and upload the output to us.

    I suspect it is an IPv6 configuration issue. Are you using "homegroup" for networking?


    Ken J
      My Computer


  10. Posts : 8
    win7 x64 proffesionel
       #10

    I'm not sure but there is a slight chance of problem causing from your network adapter drivers. I've an asus mainboard and in the past i have some problems which looks like your's. Try to delete your network adapter and it's drivers under device manager then scan your computer for new hardware. Win7 should load the stablest driver. Then try all that again. By the way you should check your bios for AI NET. It should be seen under "Tools Menu" tab at Bios Menu. Make sure AI NET is disabled. I hope this helps you.
      My Computer


 
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