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ASUS K50IJ-RBR7 Laptop: Wired Internet is SLOW
Hi guys. I found this forum because I am having lots of frustrations dealing with my new laptop that I got yesterday. It is an ASUS K50IJ-RBR7 with Windows 7 Home Premium 64-Bit. Pentium dual core CPU T4500 2.30 GHz, 4 GB Ram. The Network adapters are Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller and Atheros AR9285 Wireless Network Adapter.
Before I bought this laptop I had an 8 year old laptop with XP and my internet speed was blazing fast. Internet pages would load super fast and youtube videos would play just as soon as I hit play. I only had 1 GB of Ram on that laptop as well. I have charter communications cable internet and I am hard wired into a Linksys CM100 cable modem. As soon as I switched to my new ASUS laptop and got everything installed and setup, I noticed extremely slow download speeds and page loading speeds. It literally takes 2 minutes to navigate from website to website. I also noticed that when I was downloading Adobe flash player it was downloading at 10kbs??? Does anyone know what could possibly be the problem?
I already called charter and spent an hour on the phone with a troubleshooter and he said that my internet connection is testing and pinging great from his end. He even had me goto speedtest.net and test my speed and it was saying download speed was 7 MBs and upload 2 MBs and ping around 240. But when I physically try to load pages and download programs I am not getting those speeds to translate onto my PC. The troubleshooter then had me to log into Safe mode with networking and try a few things and he said that my speeds were testing even higher while in that mode, but as soon as we switch back to normal windows 7 64 bit mode my speeds decrease significantly. So he insists that I am having some sort of software problems on my end since the connection is testing great. Any suggestions?
Thanks,
Trav