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Windows 7: Internet not working

24 Dec 2010   #1
pinoiboinaz80

Windows 7 Ultimate x64
 
 
Internet not working

Hi Guys!

First of all, Happy Holidays to everyone!

I'm having a problem with me connecting to the internet. I just came back from Afghanistan a couple of days ago. The moment i arrived home, I tried to connect to my router and successfully connected right away. It says that it has internet access and all that but when i click on my browser and tried updating my anti-virus, it didn't work at all. My laptop is connected to the router that says "Internet Access" yet I wasn't able to connect to the internet. I even restore my laptop to the last time I knew it was working (connecting to the internet) which was dated when I was still back in Afghanistan. I remember a window had popped out when I was at Dallas Airport (something babylon) it it became my default website for some reason and i wasn't even sure if I installed it before. Please help. I know, you guys are busy coz of the Holidays but I appreciate any help I can get. Thanks a lot guys!

Esmo


My System SpecsSystem Spec
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24 Dec 2010   #2
Ivan the SoSo

windows 10 pro 64 bit
 
 

sound like a virus esp. with the homepage change....have you run a scan without updating ?
My System SpecsSystem Spec
24 Dec 2010   #3
pinoiboinaz80

Windows 7 Ultimate x64
 
 

It does. That was the one i was thinking but I updated the anti-virus right before I left Afghanistan. Any suggestions thou?
My System SpecsSystem Spec
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24 Dec 2010   #4
Ivan the SoSo

windows 10 pro 64 bit
 
 

have you tried to run a scan anyway it might detect enough to cripple it enough to connect to the internet....might also try to restart the modem...also go to cnet downloads and download malwarebytes and a few other free anti spy ware programs to a usb stick or better yet burn to cd. Run programs and clean system and the usb stick...to prevent the gift that keeps on giving don't use the stick on any other system till it's clean.
My System SpecsSystem Spec
24 Dec 2010   #5
pinoiboinaz80

Windows 7 Ultimate x64
 
 

Okay, I will try that. Thanks for the help and enjoy your Christmas Eve!
My System SpecsSystem Spec
24 Dec 2010   #6
Cato

 

Malwarebytes as suggested is outstanding. If you're not using it now, I would suggest Microsoft Security Essentials also in collaboration with Malwarebytes. Those two have kept me bug free for quite some time.

Welcome home, and have a Merry Christmas! I can remember those homecomings from overseas at Christmas time. Been over 40 years, but they never leave your mind.
My System SpecsSystem Spec
25 Dec 2010   #7
Ivan the SoSo

windows 10 pro 64 bit
 
 

Quote   Quote: Originally Posted by Cato View Post
Malwarebytes as suggested is outstanding. If you're not using it now, I would suggest Microsoft Security Essentials also in collaboration with Malwarebytes. Those two have kept me bug free for quite some time.

Welcome home, and have a Merry Christmas! I can remember those homecomings from overseas at Christmas time. Been over 40 years, but they never leave your mind.
Make sure and I mean sure you are on the Microsoft site there are FAKE versions floating around......
My System SpecsSystem Spec
25 Dec 2010   #8
pinoiboinaz80

Windows 7 Ultimate x64
 
 

I've done all the things you guys told me to do yet no luck of restoring my internet connection. I mean, it's connected to the router and all but it won't work when I use any internet browser. Thanks anyway guys!
My System SpecsSystem Spec
25 Dec 2010   #9
Ivan the SoSo

windows 10 pro 64 bit
 
 

Do you have another computer you can test the router with? Also did the scans show anything?
My System SpecsSystem Spec
25 Dec 2010   #10
pinoiboinaz80

Windows 7 Ultimate x64
 
 

I have a working laptop that is connected to the router and i added my other laptop to it(My older laptop and desktop are both connected to my router). The scans didn't show anything.
My System SpecsSystem Spec
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 Internet not working




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