we have 2 new HP laptops and one won't stay connected to the wireless network.
My dad is a cable guy and we have the laptop working through an ethernet wire. If we unhook the cable sometimes the internet stays connected and sometimes it stops working. We even connected it to our network to share files. It's just the wireless that comes and goes.
Could you please give us the specs of the computer equipment involved ?
Make & Model #'s That will really help identify what needs to be looked at.
hp pavilion dv6-3120us Both are identical. but it's only one that will hit and miss with wireless
windows 7 64 bit home premium
Can someone help me out?
Are they in the same place? Does the connection only drop out at certain locations?
Any other wireless devices (phone for example) in between the laptop and the access point?
Yes the 2 new laptops are in the same room together as well as with the router. One laptop has no internet issues while the other one does.
Connection has hit and miss 20 minutes after connecting to up to 40+ minutes. It runs with the ethernet plugged in fine. The internet just shuts off and says "unable to connect."
No, no other wireless devices near by.
we've not had any internet/router issues hardly at all....and all other computers in the house are working perfectly.
the connection problem basically started just minutes after we turned it on for the first time.
security type "no authentication" (open)
encryption type - WEP
I did this and it was already checked in case that mattersrockergal, open your network connection properties (where you set IP address), in that window, set it to "Obtain an IP address automatically" and "Obtain DNS server address automatically"
Last edited by janeydoll; 26 Dec 2010 at 03:37. Reason: edit
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