Hello, sorry to bother you all, but I have a problem...

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  1. Posts : 12
    Windows 7 Home Premium 32bit
       #1

    Hello, sorry to bother you all, but I have a problem...


    The problem is that my internet speed has been horrendously slow recently. I let Windows diagnose the problem, and it says that the Default Gateway is not available. I have tried everything in my realm of possibility, but the internet is still really slow.

    I have a Toshiba laptop, the problem occurs with my Ethernet, and my Ethernet model is realtek PCIe FE Family Controller. I use Cable Modem service, if anyone's interested.

    Please, someone help me. I need this laptop for my college schoolwork (I'm a college junior with senior credits) and not having it available could seriously cripple me. If anyone needs more info, I'll be happy to oblige.

    Here's my ipconfig/all results:

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Aldon>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Aldon-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-26-B6-29-DF-EE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8187SE Wireless LAN PCIE Netwo
    rk Adapter
    Physical Address. . . . . . . . . : 00-26-B6-29-DF-EE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-26-22-47-F8-EB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 74.194.63.52(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Thursday, December 30, 2010 9:01:58 AM
    Lease Expires . . . . . . . . . . : Friday, December 31, 2010 9:34:34 AM
    Default Gateway . . . . . . . . . : 74.194.60.1
    DHCP Server . . . . . . . . . . . : 172.24.120.63
    DNS Servers . . . . . . . . . . . : 208.180.42.100
    208.180.42.68
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{481E3402-15D4-4225-871B-64A80C3ECB3E}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:4ac2:3f34::4ac2:3f34(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::1
    DNS Servers . . . . . . . . . . . : 208.180.42.100
    208.180.42.68
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{466997FC-9AC7-457C-81CA-C76F3E177B53}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:180a:18ff:b53d:c0cb(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::180a:18ff:b53d:c0cb%11(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Aldon>
      My Computer


  2. Posts : 1,426
    7 Pro
       #2

    is that Ipconfig from a college dorm?
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    No, it's from my parents' home. I'm here for the holidays.
      My Computer


  4. Posts : 1,426
    7 Pro
       #4

    so you're home network is split into several subnets and is using external DNS/DHCP servers to service your requests....

    Are those static entries or is that how the modem/router is setup?
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    I think that's how it's set up.
      My Computer


  6. Posts : 1,426
    7 Pro
       #6

    ok, so if you go into your network sharing center (through control panel internet and networking).

    Can you click on the "Change adapter settings" link on the left hand side?

    Right click your "local area network" adapter and select Properties.

    Highlight the Tcp/IPV4 block and click properties again... Are both of the radio buttons set to "Obtain Automatically"?
      My Computer


  7. Posts : 12
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Yes, they both are set to be automatic.
      My Computer


  8. Posts : 1,426
    7 Pro
       #8

    can you ping: 74.194.60.1
      My Computer


  9. Posts : 12
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    brady said:
    can you ping: 74.194.60.1
    Erm, sorry to sound noobish, but can you elaborate what that means?
      My Computer


  10. Posts : 1,426
    7 Pro
       #10

    from the start menu, in the "Search" type: CMD
    then click on the CMD option it gives you, this should pop open a black box with a blinking cursor.

    In that box, type: ping 74.194.60.1
      My Computer


 
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