Ready to shoot PC, or myself. :( Please help...

EzioAuditore said:

Yes Pls do that immediately.
Also, type msconfig in run box (hit Windows key+R) and uncheck every HP related item in startup tab. Apply and restart (it'll probably ask itself to do so).
And as others said, get rid of the bloatware. Use this tool- Welcome | The PC Decrapifier
Create a restore point first though in case if you need to revert back.
Try running 'ipconfig /flushdns' in an elevated command prompt (without the quotes).
Just my 2 cents. You're already being handled by experts.

Thanks for the .02 ezio...

MikeC, what do you think?

OK. That modem has a maximum data rate of 34Mbit/s . I think that's your main problem, along with the Symantec AV, the bloatware and other stuff may well be a nuisance in general, and is best removed, ( but at your leisure, not while trouble shooting). Use your normal windows "Programs and Features", "Uninstall" to remove what you want to remove, and only remove things you are sure about. If necessary, ask here first.

So, basically you need another modem really. Which modem were you using before you got this PC?

Regards....Mike Connor

Mike Connor said:

OK. That modem has a maximum data rate of 34Mbit/s .

I have no idea of the relevance of that... is it sufficient, or a better modem suggested?

Hmmmmm... seems the Norton nonsense has already increased the Internet speed on pages that were taking minutes to load previously! Good sign...

You should install another antivirus program as soon as possible. For most people the Microsoft Security Essentials is adequate.

http://www.microsoft.com/security_essentials/

If you need any further help in setting up etc don't hesitate to ask.

Regards....Mike Connor

Mike- This modem was provided by Charter. I have already been back to see them 5 times in the last year needing different modems. This one was the newest, grabbed 2 weeks ago for the eMachine, because the modem before that was not compatible with Windows 7. I guess I will have to go back and talk to them, or buy one of my own. What do you suggest as minimum specs or parameters for a modem for this PC and what I need?

MikeC (AND EVERYBODY ELSE!) THANK you so much for your help. You are kind, kind, way too kind!
I will get the Security Essential right away. :)

Thanks again, you guys are the best!

If you want to get another Modem/router anyway, then go for a wired router with a built in firewall.

Some info; Wired Routers

This can save you a lot of problems.

Regards....Mike Connor

I would just drop drive C and put plain old win 7 on let win 7 do the work drop all the crap that hp has put on it.

1 day old machine will be junk with all the crap on it but at least you have a recovery section made for any none savvy person to reinstall from factory

instructions to do so are in your paper work

Failing that put it back in its box and go buy an acer wink wink

i have a unbranded 22" touch screen on the first day of having it i formated it to drop the bloatware and now it runs fine and IF i need to take it back il just run the recovery thats what its there for.