One of my laptops cannot get internet


  1. Posts : 97
    Windows 7 Home Premium 64 bit
       #1

    One of my laptops cannot get internet


    I recently changed to a new Modem/Wireless/Router (TP-Link TD-W8960N)
    I installed it using my W7 laptop and fairly easily obtained a good service (wifi or ethernet).
    I then found that my XP laptop would not connect to the Internet (or Mail) using wifi. (No problem when using Ethernet). It does get a good wifi connection to the router but every time I try to use the Internet; I get the familia message "cannot connect.......). Also, at the bottom of the desktop, a messsage will appear for about 20 seconds "Waiting for res://ieframe.dll/dnserror.htm".

    I reported the problem to TP-link (email). They replied with a link to try a couple of things to fix it. Neither worked. I have reported back.

    I run IE 8 on both laptops.

    I thought it might be a wireless security problem so I tried disabling the security on the router and laptop SSID also disabling my Windows Firewall and disabling my AVG security and changing the Internet options - Security - from Default to the lowest security possible. No change!

    I have run "Superantispyware and "MalwareBytes" - nothing found except a few cookies.

    Any further suggestions?
      My Computer


  2. Posts : 97
    Windows 7 Home Premium 64 bit
    Thread Starter
       #2

    I requested the above assistance 3 days ago. Sadly no one has replied. Anyway; for the benifit of anyone else who has a similar problem; the solution, in my case, was to change the "Get the IP and DNS addresses Statically" (on the laptop) to Dynamically/Automatically
      My Computer


  3. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #3

    thesaint said:
    I requested the above assistance 3 days ago. Sadly no one has replied. Anyway; for the benifit of anyone else who has a similar problem; the solution, in my case, was to change the "Get the IP and DNS addresses Statically" (on the laptop) to Dynamically/Automatically
    Hi thesaint, I,m very sorry your post got overlooked, the forum ,being worldwide with users all over the world can make it dificult for the person who needs to answer your question correctly be on hand due to time zones etc .We do try to answer all question asked of us but unfortunaly some do still slip thruogh the net.

    thank you for posting the solution to your problem ,It may help someone else in the future
      My Computer


  4. Posts : 9,537
    Windows 7 Home Premium 64bit
       #4

    thesaint said:
    I recently changed to a new Modem/Wireless/Router (TP-Link TD-W8960N)
    I installed it using my W7 laptop and fairly easily obtained a good service (wifi or ethernet).
    I then found that my XP laptop would not connect to the Internet (or Mail) using wifi. (No problem when using Ethernet). It does get a good wifi connection to the router but every time I try to use the Internet; I get the familia message "cannot connect.......). Also, at the bottom of the desktop, a messsage will appear for about 20 seconds "Waiting for res://ieframe.dll/dnserror.htm".

    I reported the problem to TP-link (email). They replied with a link to try a couple of things to fix it. Neither worked. I have reported back.

    I run IE 8 on both laptops.

    I thought it might be a wireless security problem so I tried disabling the security on the router and laptop SSID also disabling my Windows Firewall and disabling my AVG security and changing the Internet options - Security - from Default to the lowest security possible. No change!

    I have run "Superantispyware and "MalwareBytes" - nothing found except a few cookies.

    Any further suggestions?
    Try uninstalling AVG as I there have been reported problems with connections and BSOD's with AVG. It might be worth a try!
    I use MSE as my AV software and to date have had no problems with connections for my laptop and desktop.
      My Computer


  5. Posts : 1
    32 win 7 home premium
       #5

    I have had the same problem with ie9 after installing live mail on top,
    I ran ie9 once as administrator and the problem went away
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:55.
Find Us