Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Need Printer Help

15 Mar 2011   #1

Windows 7 Home Premium 64bit
Need Printer Help

I am sure that this has already been answered somewhere on this site, but I canít find what I need. I have 3 computers connected to my network/homegroup. I have 2 laptops both running Windows 7 Home Premium 64bit and a netbook running windows 7 Starter 32bit. I have a HP F4400 printer hooked up to one of the laptops as the network printer. It prints fine from both laptops, the one it is connected to and the other through the network. I installed the network printer on the netbook, it shows that it is there and ready but when I try to print anything nothing happens at the printer. When I try to print a test page, it immediately says Test Page Failed. I checked the network and sharing settings on all 3 computers and they are all set the same. I also uncheck the bidirectional printing. Any suggestions?

My System SpecsSystem Spec
15 Mar 2011   #2

Windows 7 Ultimate x64 SP1

How did you install the drivers on the netbook? Did you download 32 bit drivers from HP? Did you have to create a local port and put in the IP address of the printer?

Do you have any security software installed on the netbook? Can you share files between all three computers, or do you have trouble getting to shared files from the netbook?
My System SpecsSystem Spec
15 Mar 2011   #3

Windows 7 Home Premium 64bit

When I added it to the netbook I did it just like the other laptop. I went in and went to add a printer --> Network printer. and it installed the driver on its own. I went in to Print server properties on the netbook and it says the installed drivers are for x86 processor and the type is Type 3 -User Mode.

I have Avast antivirus but I just put that on the netbook, I've been trying to figure this problem out for about 4 months now. I can share files with no problems on all 3 computers.
My System SpecsSystem Spec

15 Mar 2011   #4

windows 7 ultimate x64

I would do the following:

1. Hook the printer directly to the netbook and see if it can print to it.
2. If it prints to it, then disconnect the printer and move it back to the laptop it is normally installed on
3. change or add the printer port of the printer icon that worked on the netbook to match the following syntax: \\laptopname\printersharename
4. If it the printer doesn't print in step two, then resolve that issue before moving onto step 3.

Since you're sharing files between all three pcs, then it is not a user name issue. Let us know what you find...
My System SpecsSystem Spec
15 Mar 2011   #5

Windows 7 Home Premium 64bit

It prints just fine when connected to the netbook directly. How do I change or add the printer port?
My System SpecsSystem Spec
15 Mar 2011   #6

windows 7 ultimate x64

1. Goto device and printers
2. Right click the printer icon that works, and then click printer properties
3. Click the Ports tab
4. Click Add port
5. Select local port and then click new port
6. Enter a valid URL to the printer: \\laptopname\printersharename
7. Click OK
8. Confirm that the printer icon is now pointing to the new port (by viewing it in the Ports window)
9. Try printing something to it...

You should be good to go!
My System SpecsSystem Spec

 Need Printer Help

Thread Tools

Similar help and support threads
Thread Forum
Strange deletion of printer ports in printer properties
After having setup successfully Win 7 Pro some years ago printing worked fine for several pdf printers and connected USB laser printers. Then, recently, I must have changed something accidentially in System. When I now want to print (e.g. a Word doc or web page from Firefox) it doesn't...
Installation & Setup
Printer issue w win7 and usb receipt printer, local downlevel doc ?
My new windows 7 computer is a dell package from staples. It's an Inspiron 660, 3 ghz, 4 megs ram, 64 bit, intel pentium processor. It's running Windows 7 Home edition. It's on a 'workgroup' network with two xp machines, one of which shares data files that reside on the win7 machine. My usb...
Hardware & Devices
Unable to install printer drivers, uninstall old printer, update Windo
My Mom has an HP laptop. She recently purchased a new HP printer and I have been trying for the last 4 days to get it to install/connect. I've been in touch with HP but the links they provide aren't resolving the issues. First, using the CD that came with the printer: hangs up at around 85-90%....
Hardware & Devices
Create task to open printer, print test page, and shutdown printer?
thanks for your guide how can I create a task to 'open a printer, print the test page at that specific printer and then shut down the printer' ? I want to do this, so that the printer will be maintained and not break due to inactivity thanks!
General Discussion
Printer spooler keeps stopping and printer drivers keep disappearing
I use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the “Devices and Printers” all the printer drivers seem to be disappeared. I checked the “Print Spooler” in the “Services” tool;...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:29.
Twitter Facebook Google+