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Windows 7: default gateway is not available. very annoying.

05 Apr 2011   #1
mecus94

Windows 7 Home Premium 64bit
 
 
default gateway is not available. very annoying.

Hey there!
I recently bought an Alienware laptop running Windows 7 Home Premium 64bit. The first 2 weeks or so i had aboslutely no problems, but after that the internet started to cut out randomly, it wouldn't completely disconnect, it would just show an exclamation mark over the wireless signal icon.
The only way to temporarily fix it is to troubleshoot the network, and all it tells me is that "The default gateway is not available." Once i troubleshoot it the internet runs fine for a period of time, could be 30 seconds, could be 2 hours, but then it stops working again. I've searched online for weeks for a solution but nothing has worked. it's quite frustrating when your a big online gamer

any ideas would be greatly appreciated!


My System SpecsSystem Spec
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05 Apr 2011   #2
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

I had this issue with my DV7 laptop for awhile. I did two things that cleared it up.
1.) I updated all the network drivers on my machine
2.) I updated the firmware on my router since the old software did not support IPv6.
Once I had these two items in place I have not received the error since. Give it a shot and let us know.
My System SpecsSystem Spec
05 Apr 2011   #3
mecus94

Windows 7 Home Premium 64bit
 
 

how do i update the firmware on my router?

and i've already updated the network drivers severals times so that shouldn't be an issue.

thanks a bunch!
My System SpecsSystem Spec
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05 Apr 2011   #4
acurasd

Windows 7 Ultimate x64
 
 

What is the make Model and Version number for your router?
My System SpecsSystem Spec
05 Apr 2011   #5
mecus94

Windows 7 Home Premium 64bit
 
 

actiontec MI424WR
My System SpecsSystem Spec
05 Apr 2011   #6
acurasd

Windows 7 Ultimate x64
 
 

http://support.actiontec.com/doc_fil...e_Versions.pdf

I am not sure of your ISP, so you can check on this page with your model number
My System SpecsSystem Spec
05 Apr 2011   #7
mecus94

Windows 7 Home Premium 64bit
 
 

i dont recognize any of those codes or numbers on the chart. i looked on a sticker on the modem though and found something that read "F/W: 4.0.16.1.55.5.1.1.2" i dont know if thats helpfull but i figured the F/W stood for firmware?
My System SpecsSystem Spec
05 Apr 2011   #8
acurasd

Windows 7 Ultimate x64
 
 

If you look at the bottom 2nd page and top of 3rd... You will see the F/W number but depending on who your ISP is is depending on what firmware you should upgrade too..

there are more numbers that come after: MI424WR

according to the PDF file.
My System SpecsSystem Spec
05 Apr 2011   #9
mecus94

Windows 7 Home Premium 64bit
 
 

it looks like its MI424WRN because the F/W matches it. The first time i looked at the PDF i didnt realise it had more pages haha, whoops.
My System SpecsSystem Spec
05 Apr 2011   #10
acurasd

Windows 7 Ultimate x64
 
 

Who do you get your Internet through? Your Internet Service Provider?
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Reply

 default gateway is not available. very annoying.




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