default gateway is not available. very annoying.

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  1. Posts : 6
    Windows 7 Home Premium 64bit
       #1

    default gateway is not available. very annoying.


    Hey there!
    I recently bought an Alienware laptop running Windows 7 Home Premium 64bit. The first 2 weeks or so i had aboslutely no problems, but after that the internet started to cut out randomly, it wouldn't completely disconnect, it would just show an exclamation mark over the wireless signal icon.
    The only way to temporarily fix it is to troubleshoot the network, and all it tells me is that "The default gateway is not available." Once i troubleshoot it the internet runs fine for a period of time, could be 30 seconds, could be 2 hours, but then it stops working again. I've searched online for weeks for a solution but nothing has worked. it's quite frustrating when your a big online gamer

    any ideas would be greatly appreciated!
      My Computer


  2. Posts : 932
    Windows 7 Ultimate x64 SP1
       #2

    I had this issue with my DV7 laptop for awhile. I did two things that cleared it up.
    1.) I updated all the network drivers on my machine
    2.) I updated the firmware on my router since the old software did not support IPv6.
    Once I had these two items in place I have not received the error since. Give it a shot and let us know.
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    how do i update the firmware on my router?

    and i've already updated the network drivers severals times so that shouldn't be an issue.

    thanks a bunch!
      My Computer


  4. Posts : 972
    Windows 7 Ultimate x64
       #4

    What is the make Model and Version number for your router?
      My Computer


  5. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    actiontec MI424WR
      My Computer


  6. Posts : 972
    Windows 7 Ultimate x64
       #6

    http://support.actiontec.com/doc_fil...e_Versions.pdf

    I am not sure of your ISP, so you can check on this page with your model number
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    i dont recognize any of those codes or numbers on the chart. i looked on a sticker on the modem though and found something that read "F/W: 4.0.16.1.55.5.1.1.2" i dont know if thats helpfull but i figured the F/W stood for firmware?
      My Computer


  8. Posts : 972
    Windows 7 Ultimate x64
       #8

    If you look at the bottom 2nd page and top of 3rd... You will see the F/W number but depending on who your ISP is is depending on what firmware you should upgrade too..

    there are more numbers that come after: MI424WR

    according to the PDF file.
      My Computer


  9. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    it looks like its MI424WRN because the F/W matches it. The first time i looked at the PDF i didnt realise it had more pages haha, whoops.
      My Computer


  10. Posts : 972
    Windows 7 Ultimate x64
       #10

    Who do you get your Internet through? Your Internet Service Provider?
      My Computer


 
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