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Windows 7: Windows 7, hub, dsl modem.....no internet access

07 Apr 2011   #11
chessdragon136

Windows 7
 
 

Ok, well think I've been beaten to this but can you reset your modem/router... Usually theres a reset button, the manual will explain how.

Can you also post the make/model of it please -> Again may help us and others help you


My System SpecsSystem Spec
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07 Apr 2011   #12
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I doubt you'll listen ... no one ever does.
But remove his firewall and antivirus.
The sudden connection issue can only be caused by a handful of things.
My bet is on the security software deciding the internet wasn't safe and blocking it.
It wouldn't be anywhere near the first time I've seen that.
My System SpecsSystem Spec
07 Apr 2011   #13
Shootist

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by plumbers crack View Post
After manually putting in the ip the default gateway showed, but there's still no lease, DHCP enabled is no, DHCP server or DNS Suffix.

The modem is set up in router mode I believe.
Is the DHCP Client service running on that box, check Services. check that it is set to Automatic and started.
Check Network List Service and Network Location Awareness and Network Store interface Service.
My System SpecsSystem Spec
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07 Apr 2011   #14
Shootist

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
I doubt you'll listen ... no one ever does.
But remove his firewall and antivirus.
The sudden connection issue can only be caused by a handful of things.
My bet is on the security software deciding the internet wasn't safe and blocking it.
It wouldn't be anywhere near the first time I've seen that.
I Agree with this except that when he connects directly to the modem he get a IP. If the firewall/Anti Virus was blocking it would be blocking all the time.
My System SpecsSystem Spec
07 Apr 2011   #15
Shootist

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by plumbers crack View Post
After manually putting in the ip the default gateway showed, but there's still no lease, DHCP enabled is no, DHCP server or DNS Suffix.

The modem is set up in router mode I believe.
You need to check the modem and see how many IP address the DHCP is set to hand out.

It is the only thing I can come up with.

Ignore my other post about the DHCP Client service. If it wasn't running you would never get a IP from the modem even when connected directly to it.

I would also suggest you DUMP the HUB and get a switch. Or better yet set the modem into Bridged Ethernet and stick a real router in there.
My System SpecsSystem Spec
07 Apr 2011   #16
plumbers crack

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Shootist View Post
OK I looked at the SS. Very weird.
The only thing I can come up with is something changed on the modem/router and for some reason you have used up the available IP address being handed out by the modem/router DHCP server.

One way to check that is to turn everything off, even the modem. Then turn the modem on then that one problem PC. It then get a valid IP turn the other pieces of equipment on one at a time and see if all of them get a IP.
Just tried that and still no connection. I'd like to do a fresh install but my luck would be that in a months time I will be back in the same position.
My System SpecsSystem Spec
07 Apr 2011   #17
Shootist

Windows 7 Pro x64
 
 

Have you logged on to the model and checked the DHCP server to see how many IPs it is set to hand out?
My System SpecsSystem Spec
07 Apr 2011   #18
alphanumeric

Windows 10 Education 64 bit
 
 

I've seen 169.254.0.197 listed under ipconfig when windows can't get an IP address from anything. Also if you setup a static IP you want to use one that isn't in the range handed out by your router. I wouldn't use 192.168.2.10 as the router may have already assigned that IP to another device. You can't have two devices with the same IP address on your network. Try something like 192.168.2.100. Have you swapped cables? Have you tried any of the Troubleshoot options in the network and sharing center?
My System SpecsSystem Spec
07 Apr 2011   #19
plumbers crack

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Shootist View Post
Quote   Quote: Originally Posted by Maguscreed View Post
I doubt you'll listen ... no one ever does.
But remove his firewall and antivirus.
The sudden connection issue can only be caused by a handful of things.
My bet is on the security software deciding the internet wasn't safe and blocking it.
It wouldn't be anywhere near the first time I've seen that.
I Agree with this except that when he connects directly to the modem he get a IP. If the firewall/Anti Virus was blocking it would be blocking all the time.
That's what I was thinking, I've tried it with and without the firewall/anti virus running and I get the same result.
My System SpecsSystem Spec
07 Apr 2011   #20
plumbers crack

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Shootist View Post
Have you logged on to the model and checked the DHCP server to see how many IPs it is set to hand out?
The modem is a SpeedStream 5242-Series. It doesn't tell me anywhere about the DHCP server. I has 2 DNS server addresses????

I've never had this problem before and I run my laptop at times on the system as well.

Please bear with me as this is the frist time I've been this deep into internet settings. I deffinitlly want to learn so I'm all ears, or eye since I'm staring a comp screen.
My System SpecsSystem Spec
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 Windows 7, hub, dsl modem.....no internet access




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