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#11
I cant answer the first question - maybe your ISP could or if you want to go to the Westnet site and get their phone number from their website and give them a ring and see what guarantee they will give you for a good connection also find out whether your router is compatible.
Did you move to a new location since the slowing, as the further you move from the local exchange the slower the speed.
Support for Wireless Networks - Internet - MyHelp
More links at the bottom of the page on how to setup a wireless network
another link explaining dropouts etc :
Broadband - MyHelp Home - MyHelp