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Windows 7: Wireless network issues, experts needed!

19 May 2011   #1
bluedog99

Windows 7 Professional 64-bit
 
 
Wireless network issues, experts needed!

Hello.

I've just got a brand new laptop (Sony Vaio). I'm trying to connect to the internet through my existing home wireless network which a Macbook, Macbook Air, Toshiba Windows 7 laptop and iMac in the house can all connect to and access no problems.

I've got an ADSL modem set up in bridge mode and an Airport Extreme as router and wireless access point.

I can connect to the router fine. I am assigned an IP address fine.

When I open a browser window the internet is very slow or times out.

When I ping the router it usually times out or I get a very high ping.

I've tried so many things to fix it I'm getting desperate! including:

Disabled and uninstalled firewall and security software
Changed wireless channels
Disabled Microsoft Virtual WiFi Miniport Adapter
Setup a static ip and specified dns server

All to no avail!

I would really appreciate any help in solving the issue!

Here are my ipconfig and ping results:


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Josh>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : jonathancouch
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 8C-A9-82-71-46-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d12:3301:6a82:81f%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, 19 May 2011 21:05:49
Lease Expires . . . . . . . . . . : Friday, 20 May 2011 21:05:50
Default Gateway . . . . . . . . . : 10.0.1.1
DHCP Server . . . . . . . . . . . : 10.0.1.1
DHCPv6 IAID . . . . . . . . . . . : 361539970
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-5E-DE-A1-F0-BF-97-57-F6-B1

DNS Servers . . . . . . . . . . . : 10.0.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : F0-BF-97-57-F6-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{41FDE5CC-1E92-4281-A8F3-6D9007C4839F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{208C8AF9-519A-4459-89C6-3BFD3ECCCB55}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1018:583a:e4df:672a(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1018:583a:e4df:672a%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Josh>ping 10.0.1.1

Pinging 10.0.1.1 with 32 bytes of data:
Reply from 10.0.1.1: bytes=32 time=2196ms TTL=255
Request timed out.
Request timed out.
Reply from 10.0.1.1: bytes=32 time=580ms TTL=255

Ping statistics for 10.0.1.1:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 580ms, Maximum = 2196ms, Average = 1388ms


My System SpecsSystem Spec
.
19 May 2011   #2
lewiscarey

windows 7 32bit
 
 

maybe the deviices are not fully compatiable with each other and casuing problems.. have you tried just running a cable from your modem to the router...it shouldnt need to be set up in bridge mode if you only have one router and not needing to extend your range...unless i have read your situation wrong...but maybe try just setting up the airport as a normal router without being in bridge mode etc and report back on your results..thanks
My System SpecsSystem Spec
19 May 2011   #3
bluedog99

Windows 7 Professional 64-bit
 
 

I've tried running a cable between modem and pc and can connect to the internet fine with great speed. I haven't tried connecting to the router directly thought. I'll have to give that a go.

I have the modem in bridge mode because it's capable of routing and if both the modem and router are 'routing' it causes problems. I've tried running the wireless router in bridge mode and the modem as the router and have the same problems.

Do you think it's a compatibility issue between my wireless adapter and the Airport Extreme? All drivers and firmware are up to date.
My System SpecsSystem Spec
.

20 May 2011   #4
2xg

Win7 & Win8 64bit
 
 

Welcome to SF,

Try changing the Wireless Mode from your Router. By default it's on Mixed Mode, change it to B/G, G or N.
Test each Mode, find out which you works best for your connection.

Please let us know.
My System SpecsSystem Spec
20 May 2011   #5
lewiscarey

windows 7 32bit
 
 

it is also possible that the devices are just not that compatiaable with each other there have been known to have these issues with there products
My System SpecsSystem Spec
Reply

 Wireless network issues, experts needed!




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