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Windows 7: Poor Internet speed Acer 5570 laptop

25 May 2011   #1
kodi

Windows 10 Pro x64
 
 
Poor Internet speed Acer 5570 laptop

My wife's Acer Laptop is experiencing very slow Internet speeds with both Wired and Wireless connection.
It is setup through a TP-link WR1043ND router to a Docsis3 router to a cable connection.
I have tried wireless and wired using the supplied Nic's and have trie a USB Gigabit wired router and they ALL seem to run at about the same speed (see attachment) and my desktop (a more powerful machine) runs at FIVE times the speed (see Attachment).
Any ideas as to what the bottleneck could be?




Attached Images
Poor Internet speed Acer 5570 laptop-capture1.png Poor Internet speed Acer 5570 laptop-capture.png 
My System SpecsSystem Spec
.
25 May 2011   #2
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
My System SpecsSystem Spec
25 May 2011   #3
kodi

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by Wallonn7 View Post
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection
My System SpecsSystem Spec
.

25 May 2011   #4
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by kodi View Post
Quote   Quote: Originally Posted by Wallonn7 View Post
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection
Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip.
.. It's a 10/100 Fast Ethernet, but I don't know its chip brand yet...
My System SpecsSystem Spec
25 May 2011   #5
ionbasa

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by Wallonn7 View Post
Quote   Quote: Originally Posted by kodi View Post
Quote   Quote: Originally Posted by Wallonn7 View Post
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection
Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
My System SpecsSystem Spec
25 May 2011   #6
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by ionbasa View Post
Quote   Quote: Originally Posted by Wallonn7 View Post
Quote   Quote: Originally Posted by kodi View Post

Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection
Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
Hi ionbasa... I do not think it's anything related to a driver ...
My System SpecsSystem Spec
25 May 2011   #7
ionbasa

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by Wallonn7 View Post
Quote   Quote: Originally Posted by ionbasa View Post
Quote   Quote: Originally Posted by Wallonn7 View Post

Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
Hi ionbasa... I do not think it's anything related to a driver ...
He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.
My System SpecsSystem Spec
25 May 2011   #8
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by ionbasa View Post
Quote   Quote: Originally Posted by Wallonn7 View Post
Quote   Quote: Originally Posted by ionbasa View Post
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
Hi ionbasa... I do not think it's anything related to a driver ...
He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.
Thanks for the input.
My System SpecsSystem Spec
25 May 2011   #9
kodi

Windows 10 Pro x64
 
 

I have tried updating the drivers with no improvement.
The USB wired gigabit Dongle should have made some improvement, it does not rely on the installed Nic or chipset.
My System SpecsSystem Spec
26 May 2011   #10
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Well, I still insist on the idea of ​​being a hardware "deficiency / limitation"...
My System SpecsSystem Spec
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