Poor Internet speed Acer 5570 laptop

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  1. Posts : 2,344
    Windows 10 Pro x64
       #1

    Poor Internet speed Acer 5570 laptop


    My wife's Acer Laptop is experiencing very slow Internet speeds with both Wired and Wireless connection.
    It is setup through a TP-link WR1043ND router to a Docsis3 router to a cable connection.
    I have tried wireless and wired using the supplied Nic's and have trie a USB Gigabit wired router and they ALL seem to run at about the same speed (see attachment) and my desktop (a more powerful machine) runs at FIVE times the speed (see Attachment).
    Any ideas as to what the bottleneck could be?
    Attached Thumbnails Attached Thumbnails Poor Internet speed Acer 5570 laptop-capture1.png   Poor Internet speed Acer 5570 laptop-capture.png  
      My Computer


  2. Posts : 878
    Windows 7 Ultimate x64 SP1
       #2

    It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
      My Computer


  3. Posts : 2,344
    Windows 10 Pro x64
    Thread Starter
       #3

    Wallonn7 said:
    It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
    Wired = Intel 945GM/PM Express Chipset.
    Wireless = Intel PRO/Wireless 3945 Network Connection
      My Computer


  4. Posts : 878
    Windows 7 Ultimate x64 SP1
       #4

    kodi said:
    Wallonn7 said:
    It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
    Wired = Intel 945GM/PM Express Chipset.
    Wireless = Intel PRO/Wireless 3945 Network Connection
    Hi Brian.
    As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip.
    .. It's a 10/100 Fast Ethernet, but I don't know its chip brand yet...
    Last edited by Wallonn7; 25 May 2011 at 20:47. Reason: Adding info...
      My Computer


  5. Posts : 834
    Windows 7 Ultimate SP1 x64
       #5

    Wallonn7 said:
    kodi said:
    Wallonn7 said:
    It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
    Wired = Intel 945GM/PM Express Chipset.
    Wireless = Intel PRO/Wireless 3945 Network Connection
    Hi Brian.
    As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
    From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
      My Computer


  6. Posts : 878
    Windows 7 Ultimate x64 SP1
       #6

    ionbasa said:
    Wallonn7 said:
    kodi said:

    Wired = Intel 945GM/PM Express Chipset.
    Wireless = Intel PRO/Wireless 3945 Network Connection
    Hi Brian.
    As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
    From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
    Hi ionbasa... I do not think it's anything related to a driver ...
      My Computer


  7. Posts : 834
    Windows 7 Ultimate SP1 x64
       #7

    Wallonn7 said:
    ionbasa said:
    Wallonn7 said:

    Hi Brian.
    As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
    From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
    Hi ionbasa... I do not think it's anything related to a driver ...
    He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.
      My Computer


  8. Posts : 878
    Windows 7 Ultimate x64 SP1
       #8

    ionbasa said:
    Wallonn7 said:
    ionbasa said:
    From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
    Hi ionbasa... I do not think it's anything related to a driver ...
    He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.
    Thanks for the input.
      My Computer


  9. Posts : 2,344
    Windows 10 Pro x64
    Thread Starter
       #9

    I have tried updating the drivers with no improvement.
    The USB wired gigabit Dongle should have made some improvement, it does not rely on the installed Nic or chipset.
      My Computer


  10. Posts : 878
    Windows 7 Ultimate x64 SP1
       #10

    Well, I still insist on the idea of ​​being a hardware "deficiency / limitation"...
      My Computer


 
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