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Windows 7: No Wired Connection to PC

06 Jul 2011   #11
Brandon216

Windows 7
 
 

Quote   Quote: Originally Posted by 2xg View Post
Hi Brandon216,

Have you checked your computer's Device Manager, expand Network Adapters if there's any ? / or X Symbols?
Quote:
Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
You may also try to uninstall by right clicking on your Network Adapter then choose uninstall. Reboot your computer and see if your Windows will automatically reinstall the driver, but it's best to download the most recent driver for it.

Please let us know.
Tried this to no avail. I don't know if this would have anything to do with it, but my Norton expired at the same time the internet suddenly stopped working on the PC. Coincidence? I'm trying to remove Norton completely (because I'm perfectly find with the antivirus software that Microsoft offers for free), but I can't even uninstall it through the "uninstall programs" menu.


My System SpecsSystem Spec
.
06 Jul 2011   #12
Brandon216

Windows 7
 
 

Update: finally removed Norton and still no Internet.

I've tried uninstalling the driver/device for the network card as well. No change.

This is driving me nuts.
My System SpecsSystem Spec
06 Jul 2011   #13
Brandon216

Windows 7
 
 

Oh, someone said something about DHCP settings. I'm technologically stupid when it comes to that stuff, but here's a screenshot of those settings in my router:

http://img402.imageshack.us/img402/9413/dccccc.jpg
My System SpecsSystem Spec
.

06 Jul 2011   #14
2xg

Win7 & Win8 64bit
 
 

Did you use the Norton Removal Tool to completely uninstall Norton and all remnants?
Also, please install MSE for protection.
Quote:
Update: finally removed Norton and still no Internet.
Leave your current configuration, your wireless connection is working.
Quote:
Oh, someone said something about DHCP settings.
Please reset both TCP/IP and Winsock for possible corruptions.

Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log press enter
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log press enter
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog press enter

Restart the computer after.
My System SpecsSystem Spec
06 Jul 2011   #15
Brandon216

Windows 7
 
 

Quote   Quote: Originally Posted by 2xg View Post
Did you use the Norton Removal Tool to completely uninstall Norton and all remnants?
Also, please install MSE for protection.
Quote:
Update: finally removed Norton and still no Internet.
Leave your current configuration, your wireless connection is working.
Quote:
Oh, someone said something about DHCP settings.
Please reset both TCP/IP and Winsock for possible corruptions.

Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log press enter
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log press enter
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog press enter

Restart the computer after.
Did this. Still getting the yellow triangle. Still showing "unidentified network" with "public network" underneath that, next to an icon of a bench.
My System SpecsSystem Spec
06 Jul 2011   #16
2xg

Win7 & Win8 64bit
 
 

Just to verify, do you see your Network Adapter from Device Manager? Can you post a snap shot please?
Is there any computer or laptop that you can plug in to the router and see if you can replicate the issue?

Lets try something else. Test each connection after.

Try a different patch network cable (cat5e or cat6).

Use a different LAN Ports (usually a router as 4 LAN Ports).

Power Cycle all devices.
My System SpecsSystem Spec
07 Jul 2011   #17
Brandon216

Windows 7
 
 

Quote   Quote: Originally Posted by 2xg View Post
Just to verify, do you see your Network Adapter from Device Manager? Can you post a snap shot please?
Is there any computer or laptop that you can plug in to the router and see if you can replicate the issue?

Lets try something else. Test each connection after.

Try a different patch network cable (cat5e or cat6).

Use a different LAN Ports (usually a router as 4 LAN Ports).

Power Cycle all devices.
Yes, I see the network adapter in the device manager and ive already done power cycles more than once. I'm able to connect via the same Ethernet cord from the router to my laptop so I know it has something to with either the computer/network card or router settings.
My System SpecsSystem Spec
07 Jul 2011   #18
2xg

Win7 & Win8 64bit
 
 

Time to check the Bios setting of your computer if the integrated LAN adapter is enabled.

If that's not the case then I'd suggest to get a replacement of your network adapter.
My System SpecsSystem Spec
13 Aug 2011   #19
Remacks

Windows Home Premium 32 & 64 bit
 
 

I had the same problem. Try this: Go to Control Panel, Administrative Tools, and the Services. Disable any or all of the following services:

Net.msmq listener adapter
Net.pipe listener adapter
Net.tcp listener adapter
Net.tcp port sharing service
and Routing and remote Access

Make sure you select disable and then apply. Restart to see if this resolves the issue.
My System SpecsSystem Spec
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 No Wired Connection to PC




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