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Windows 7: Changer network Adapter Settings

15 Aug 2011   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Changer network Adapter Settings

When I go to the network and sharing center and then click on change adapter settings the screen is blank except for VZAccess ( Verizon wireless device) that I just installed so that I could get online and try to resolve this issue. Could someone please guide me with instructions on how to reinstall the typical options (i.e. broadband, dsl, dial-up adapters) or perhaps where I download them and the reinstall them onto my computer? I currently have dsl connection available that was previously working (a Westell wireless modem model #A90-750015-07) supplied thru my ISP Verizon. the modem has been verified to be functioning properly.
My System SpecsSystem Spec
15 Aug 2011   #2

Windows 10 Pro x64

Hi slbailey welcome to Sevenforums.

A quick google suggests that your Westell "modem" is actually a router, is this correct? Ie, do you connect to it through Ethernet cable? If so, what is your Network Card make and model? If you're not sure, then you can check using SF's System Specs tool here; System Info - See Your System Specs
My System SpecsSystem Spec
16 Aug 2011   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Westell Modem

Thanks for the welcome,

Yes you are right. Actually it is both a modem and a router. Setup to provide both wireless and/or ethernet connectivity. The modem has 4 ethernet jacks, none of which lite up when connected to my pc.

As I said in my initial query, Verizon has been able to verify that the modem/router is in proper working order.

I contacted ASUS the mfgr. of my computer and they directed me to dowload the following file; RTL8111BCRTL8112L_LAN_V735222009_WIN7, located on their website under Downloads under LAN Adapters/drivers.

I have downloaded and tried to install this file. Everything appears to go fine until the very end of the installation. I get the following Alert message:

The Realtek Network Controller was not found. If Dep Sleep mode is enabled please plug the cable.

I have no idea as to what this means. Any help that you might offer would be greatly appreciated as this is becoming extremely frustrating.

thanks again,

My System SpecsSystem Spec


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