Problem with WLAN module

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  1. Posts : 25
    Windows 7 Ultimate x86
       #1

    Problem with WLAN module


    Hello!
    I just re-installed my laptop, but now there is new problem...
    My laptop is Acer Extensa 5635G. It has Intel WLAN module. After the re-install this module stopped working. I installed driver for it. I even contacted Acer Customer Support, where they told me to download the same driver.
    On my keyboard, there is a key, which turns on and off the wi-fi. But now when I press it, nothing happens. I have a driver for it as I said, but I feel I am missing something.
    Also, is there a way to "import" all my previous drivers to the new system. I have the previous system on a disk.
    Would be thankful if someone could help me
      My Computer


  2. Posts : 660
    win7
       #2

    Have you tried this version of the driver software? Acer Drivers Download- Wireless%20LAN_Intel_12.4.1.11_W7x64W7x86_A.zip | Laptop Software
    Don't forget to completely unistall your previous driver.
      My Computer


  3. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #3

    yes, that's exactly the same driver I installed.
    I uninstalled the old one first. Then ran the program, but it didn't do anything, so I installed the driver manually. Through Device Manager, then found the device and clicked Update driver, then selected the file .inf in the directory, I downloaded. And after that, the device was recognized - but it don't wanna work...
      My Computer


  4. Posts : 660
    win7
       #4

    What do you see in your system tray at the bottom right? Is there an icon of 5 vertical bars?, If so, is there a red X or a yellow triangle with a black ! through it? If you see either of these, try right clicking on the icon and select "troubleshoot connection"
      My Computer


  5. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #5

    When I use troubleshoot, the result is that I have not connected any ethernet cabel. But I want to use my Wi-Fi module, not the ethernet card.
    Let me explain you: There is a special key on my keyboard, which turns on and off the Wi-Fi. It even has a light indicator wether it's working. After the re-installation of Windows, this key stopped working. When I press it, the light indicator does not start, and the wi-fi connection does not show.
      My Computer


  6. Posts : 3,427
    Windows 10 Pro x64
       #6

    Can you manually enable the connection? I'm not sure if this will work... but it's worth a go.

    Click the Network Icon in the bottom right hand corner (the one with the red cross) and then click "Open Network and Sharing Centre"
    From there, on the left hand side click "Open Change Adapter Settings"
    Find your Wireless device (if it's there) and right click it, then try clicking "Enable" see what happens.
      My Computer


  7. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #7

    severedsolo said:
    Find your Wireless device (if it's there) and right click it, then try clicking "Enable" see what happens.
    My Wireless device is not shown there..
      My Computer


  8. Posts : 660
    win7
       #8

    Try clicking Start, then in the box type "devmgmt.msc" and press return. This should start your device manager. Then rightclick on "My Comuter in the list of devices and "scan for hardware changes" and see if it finds your card.
      My Computer


  9. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #9

    Yes, it finds it under "Other devices" with name "Network Controller". And it windows is unable to install driver for this device.
      My Computer


  10. Posts : 660
    win7
       #10

    Try deleting it. Then uninstall and re-install the driver software. Then reboot and see if it works.
      My Computer


 
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