Limited Connectivity After Restarting HP Laptop

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  1. Posts : 8
    Windows 7 Home Premium
    Thread Starter
       #11

    Dear all,

    Thanks for all your help.
    I eventually gave up with quick fixes and performed the last resort of backing up my files... and then using a System Recovery.

    Sadly, many programs need to be reinstalled. But at least the internet is working again!

    Should I mark this thread as solved, or no? The specific problem was not solved - I still do not know what it is.

    Thanks all for your time,
    UCSDstudent
      My Computer


  2. Posts : 8
    Windows 7 Home Premium
    Thread Starter
       #12

    Hello all,

    If some wizzes would like to compare my ipconfigs and determine what the problem was, here is my functioning ipconfig /all:
    Limited Connectivity After Restarting HP Laptop-ipconfig-all.jpg


    Your ipconfig /all output is incomplete, can't see the Intel's info.
    Please give us an update.
    But regarding this... the ipconfig picture was all that was showing on my cmd. Does that possibly mean something?

    Thanks,
    UCSDstudent
      My Computer


  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #13

    Thanks for posting the ipconfig /all output, it looks good this time compare to your first post.
    Pls. verify again that you have the latest driver for your network adapter pls. download the driver from the Manufacturer's site.

    Can I verify something? Is your issue wired or wireless? Your ipconfig /all output is showing a good output coming from your Wireless. Realtek (wired) is showing a 'Media Disconnected', is this the problematic one?

    Did you leave your Norton uninstalled? Have you ran the Norton Removal Tool? You may install MSE for protection, I have provided you with all the links.
      My Computer


  4. Posts : 8
    Windows 7 Home Premium
    Thread Starter
       #14

    Hi 2xg,
    I will verify that I have the latest driver for my network adapter - thanks!

    My issue was wired and wireless. Wired - my laptop did nothing, and wireless - my computer only had limited connectivity. Now both work fine.

    Also, could you let me know about why you prefer MSE to Norton? That would be greatly appreciated for my curiosity. Thanks!

    Regards,
    UCSDstudent
      My Computer


  5. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #15

    Norton causes connectivity issue, none with MSE that I am aware of. :)
    Here's a good read.
    Also, could you let me know about why you prefer MSE to Norton?
      My Computer


 
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