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#1
Network Issue causing significant CPU/process utilization.
Hello everyone. I just got my first Windows 7 PC and I am quite pleased with it. However, I have a nagging problem that I haven't been able to resolve myself.
My problem is that whenever my computer is connected to my home network and the internet via wireless G, something causes a process called "System" to continuously hog an average of 13% of my CPU, significant enough to catch my eye. The PID of the process is 4, and the description is "NT Kernel & System".
I have done hours of trial-and-error methods to resolve this, but to no avail. But I have narrowed down the culprit somewhat. All I have to do to stop the CPU usage is quite simply disconnect from my home WiFi. I do NOT have to disable the card itself (through Device Manager) to stop the load. I do not think this machine originally had this problem out of the box, and I'm not sure if some kind of update started causing it.
I'm not sure about this aspect, but this problem might have started two days ago when I applied some updates to my PC. I used software that came with my machine called HP Support Assistant to install updated drivers for the WiFi card, and a few other things. I thought to roll back the driver to the original one to try and fix the problem, only to find that there was no driver to roll back to, even though it had been updated! I thought this was strange, and figured it was a dead end.
There might be another symptom associated with this problem. If I disconnect from the network and then reconnect, the icon in my Start menu taskbar for networking shows a yellow exclamation point sign, in front of my bar meter, and it reads "No Internet Access". But even though it says this, I have no trouble browsing the web through my browser or connecting to the internet. This is mighty odd to me. Eventually, usually 30-60 minutes after I reconnect, the icon changes to the correct one, and doesn't read "No Internet Access" anymore.
I have had a similar problem like this one on my older, Vista 32 machine, which I was never able to resolve. I am somewhat familiar with programs like ProcessExplorer and ProcessMonitor to try and figure out what the problem might be. Sorry for the long post, but I thought I would try to be as specific as possible. Any help is greatly appreciated and eagerly anticipated! Thank you all kindly in advance.