Can't print to shared printers between 2 Windows 7 computers

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  1. Posts : 8
    Windows 7 64 bit Premium
       #1

    Can't print to shared printers between 2 Windows 7 computers


    I have a Samsung CLP310 printer attached to my wife's computer (USB) and a samsung ML2010 printer attached to my computer (USB).
    She can print to her printer, and I can print to mine. Both printers are set to "share". I can add her printer to my list of printers, and she can add mine to her list. BUT...I can't print to hers and she can't print to mine.
    She's on Ultimate 7, and I'm on Premium 7. We can share documents so I know that the network is working. I can see her printer and check its properties etc, but I can't print to it. I get an error message ("your file could not be printed due to an error on \\blackmatt\samsung clp-310 series on e03") and an offer to troubleshoot, but nothing helps.
    I've tried deleting and adding the printers back on, and also tried re-installing the drivers.
    Any ideas?
    Thanks Steve
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    Are you using a workgroup or homegroup?
      My Computer


  3. Posts : 8
    Windows 7 64 bit Premium
    Thread Starter
       #3

    a work network
      My Computer


  4. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #4

    Homegroup and workgroup are Windows networking terms...

    Can you see the other PC via the Network?
      My Computer


  5. Posts : 8
    Windows 7 64 bit Premium
    Thread Starter
       #5

    yes, I can see the other computer.
    I haven't set up Homegroup. When I look at the network, it says it's work network.
      My Computer


  6. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #6

    Thats because when you setup your network connection you told it "work network"... your other options were "home network" or "public network".

    How did you install printer on PC1 that is really connected to PC2???

    Can you send some screenshots of Network screen and Devices and Printers screen???
      My Computer


  7. Posts : 8
    Windows 7 64 bit Premium
    Thread Starter
       #7

    To install printer on PC1 I used "add a printer" in control panel/hardware and sound/devices and printers. Windows discovered the printer on PC2 and I added it. When it offered to print a test page, nothing happened.
    I did the same on PC2 to add the printer physically attached to PC1.
    Sorry- I don't know how to attach screenshot to this reply
    Steve
      My Computer


  8. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #8
      My Computer


  9. Posts : 8
    Windows 7 64 bit Premium
    Thread Starter
       #9

    OK - screenshots attached (I hope).
    Steve[ATTACH]Can't print to shared printers between 2 Windows 7 computers-screenshots.png[/ATTACH]
      My Computer


  10. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #10

    There is a difference between HomeGroup and Home Network.

    If all your computers are using Windows 7 you can use HomeGroup to set up your network.

    Once you've set up your Homegroup Network you need to choose Home Network on both computers.

    Can't print to shared printers between 2 Windows 7 computers-printhg.jpg

    It may also pay you to install both printer drivers on both computers.
      My Computer


 
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