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Windows 7: problem with the internet connection

31 Jul 2009   #21
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by ganeshgun View Post
i cant ping the gate way
but i can ping the other computers in the lan
and i cant ping dns ,google either
interesting...
what this computer connected to?
a hub, a switch or a router?

and also (as you said that you do static ip addressing)
did you try a higher ip (guessing since your subnet is 192.168.1.0 with your Subnet mask being 255.255.255.0) such as 192.168.1.192 or 252?
also can you try a different interface?

Quote   Quote: Originally Posted by ganeshgun View Post
it always says destination host unreachable
and when im in ubuntu i can use the net properly and pin works fine
does ubuntu have the same IP info as the windows machine?

it seems that something is missing?
also if the routing device has any logging info can you check that...


My System SpecsSystem Spec
.
31 Jul 2009   #22
SquonkSC

Win7 Build 7600 x86
 
 

Hi darkassain,

I think the router won't show any log of that machine, because it never connects or tries to connect to it. Well, at least not through IP4
This is the ip data he sent us.

onnection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-00-00-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58c9:3262:97dd:ec91%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.68.28(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.68.1
DHCPv6 IAID . . . . . . . . . . . : 184549376
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-91-21-94-00-00-00-00-00-00
My System SpecsSystem Spec
31 Jul 2009   #23
SquonkSC

Win7 Build 7600 x86
 
 

By the way, he's offline.
My System SpecsSystem Spec
.

31 Jul 2009   #24
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by squonksc View Post
Hi darkassain,

I think the router won't show any log of that machine, because it never connects or tries to connect to it. Well, at least not through IP4
This is the ip data he sent us.

onnection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-00-00-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58c9:3262:97dd:ec91%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.68.28(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.68.1
DHCPv6 IAID . . . . . . . . . . . : 184549376
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-91-21-94-00-00-00-00-00-00
your right i completely missed that he does not have a mac address... (+rep for catching that)
hmm so might this be a driver issue (as the MAC addressed should be populated in ubuntu...)
that reminds me can you run ifconfig in ubuntu?
My System SpecsSystem Spec
31 Jul 2009   #25
SquonkSC

Win7 Build 7600 x86
 
 

Another thing I noticed:

Gateway and DNS server are different, and he has autoconfig enabled.
(and netbios, which he doesn't need)

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-00-00-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58c9:3262:97dd:ec91%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.68.28(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.68.1
DHCPv6 IAID . . . . . . . . . . . : 184549376
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-91-21-94-00-00-00-00-00-00

DNS Servers . . . . . . . . . . . : 124.124.70.2
124.124.70.3

NetBIOS over Tcpip. . . . . . . . : Enabled

This means to me that next to a gateway, there must be a dns server too.

Plus he has autoconfig enabled, but he told me that all the computers have fixed IP in range up to 250 addresses.

If there is no device configured as DHCP server, and he tries to request an IP nothing will happen.

That's why he has to first find out how the other computers are setup to connect.


By the way, he got rid of Ubuntu, and is on Win7 now.
My System SpecsSystem Spec
31 Jul 2009   #26
SquonkSC

Win7 Build 7600 x86
 
 

This is from a working computer with good connection.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Eth
ernet Controller
Physical Address. . . . . . . . . : 00-E0-91-15-7C-16
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.68.27
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::2e0:91ff:fe15:7c16%4
Default Gateway . . . . . . . . . : 192.168.68.1
DNS Servers . . . . . . . . . . . : 124.124.70.2
124.124.70.3


No mention of auto config, so it must be a fixed address.

He should put in fixed address and fixed dns in WIn7, than it should work.

At least, I think so.
My System SpecsSystem Spec
31 Jul 2009   #27
ganeshgun

windows 7
 
 

sorry we had internet connection from 8 am -2 pm disabled
ive already made those necessary changes like fixed ip and dns
as i told u its working in ubuntu with same ip and dns but not in windows 7(i have both os installed)

and i had gmail account is that enough???


@darkassain
my ip range as told by my seniors is only from 192.168.68.1-255 and ive tried different combinations but nothing worked
i was connected to a hub and others connected to the same hub are getting net even im getting net when im in ubuntu
until day before yesterday i got net normally in windows but from that day onwards suddenly it went wrong and nothing worked thought it was virus googled every running process from my taskmanager to makeshore that no virus is running but found nothing

My System SpecsSystem Spec
31 Jul 2009   #28
ganeshgun

windows 7
 
 

and when i made ifconfig from ubuntu this is the result i got

eth27 Link encap:Ethernet HWaddr 00:00:6c:4a:d0:09
inet addr:192.168.68.28 Bcast:192.168.255.255 Mask:255.255.0.0
inet6 addr: fe80::200:6cff:fe4a:d009/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:185923 errors:0 dropped:0 overruns:0 frame:0
TX packets:99117 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:216778420 (216.7 MB) TX bytes:7290537 (7.2 MB)
Interrupt:20 Base address:0x2000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:12 errors:0 dropped:0 overruns:0 frame:0
TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:888 (888.0 B) TX bytes:888 (888.0 B)

pan0 Link encap:Ethernet HWaddr d6:04:2b:4c:2c:59
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
My System SpecsSystem Spec
31 Jul 2009   #29
darkassain

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by ganeshgun View Post
and when i made ifconfig from ubuntu this is the result i got

eth27 Link encap:Ethernet HWaddr 00:00:6c:4a:d0:09
inet addr:192.168.68.28 Bcast:192.168.255.255 Mask:255.255.0.0
inet6 addr: fe80::200:6cff:fe4a:d009/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:185923 errors:0 dropped:0 overruns:0 frame:0
TX packets:99117 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:216778420 (216.7 MB) TX bytes:7290537 (7.2 MB)
Interrupt:20 Base address:0x2000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:12 errors:0 dropped:0 overruns:0 frame:0
TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:888 (888.0 B) TX bytes:888 (888.0 B)

pan0 Link encap:Ethernet HWaddr d6:04:2b:4c:2c:59
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
this confirms it...
malware may have wrecked with your machine...
im pretty sure that you dont configure anything on that machine (i dont remember though if hubs were smart enough to be able to assign you a ip address based on the mac address...)
first see if you can reinstall the driver,
if that does not work then see if you can do a sfc /scannow and check...

next try to do a AV scan (if you have already done this, download any updates from another machine)

lastly try to do a system restore to a time when you didnt have this problem

if all of this does not work you might have luck with repair from the windows 7 dvd...
if all else fails backup your documents and anything of value reinstall windows...


the reasoning is look at the bold...
this does not look right to me because it seems you and your neighbors Subnet Masks dont match (judging from your subnet, yours should be 255.255.255.0 since this is a C class network and you are using the full 255 - 1 address space)
what you want to see in the ipconfig is the HWaddr that is boldned in windows...
if you see it as the physical address it should let you connect to other networks and consequently the internet...
My System SpecsSystem Spec
31 Jul 2009   #30
ganeshgun

windows 7
 
 

ive scanned it already but no effect(im using avg free)
and cant we remove this with any other anti virus???
or any other which scans and removes malware???
My System SpecsSystem Spec
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 problem with the internet connection




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