Wireless network adapter problems


  1. Posts : 5
    Windows 7 Home Premium
       #1

    Wireless network adapter problems


    I have an Acer Aspire 5553 with an Atheros ar5b97 wireless adapter. I recently moved to France from England and until the move I was able to connect. I don't know if it's a coincidence but when I got to my new flat I was not able to connect to the wireless home network. Other computers can and I can connect with an ethernet cable. After two days of trying all the options and solutions the troubleshooter gave to no avail it suddenly connected. That lasted two days and now it won't work again. The troubleshooter says there's a problem with the default gateway or the network adapter. The network icon tells me I'm connected but have no access, then it says 'Identifying Network' then it disconnects, then it identifies it, connects for a second and then disconnects again. I have reset the network adapter, uninstalled it and installed but nothing works.
    Do I need to buy a new adapter?
    Help!
    Thank you
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    manuelal said:
    I have an Acer Aspire 5553 with an Atheros ar5b97 wireless adapter. I recently moved to France from England and until the move I was able to connect. I don't know if it's a coincidence but when I got to my new flat I was not able to connect to the wireless home network. Other computers can and I can connect with an ethernet cable. After two days of trying all the options and solutions the troubleshooter gave to no avail it suddenly connected. That lasted two days and now it won't work again. The troubleshooter says there's a problem with the default gateway or the network adapter. The network icon tells me I'm connected but have no access, then it says 'Identifying Network' then it disconnects, then it identifies it, connects for a second and then disconnects again. I have reset the network adapter, uninstalled it and installed but nothing works.
    Do I need to buy a new adapter?
    Help!
    Thank you
    Hi and welcome

    Please run this

    Start>search>CMD>IPCONFIG /ALL

    Make a screenshot of the output and upload it to us.
      My Computer


  3. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #3

    ok, i've taken a screenshot, but sorry, how do i put it on to here? i've got it on a word doc but can't put it here
      My Computer


  4. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #4

    ok, figured it out
    Wireless network adapter problems-screenshot.png
    Wireless network adapter problems-ss2.png
      My Computer


  5. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #5

    This will help you for future screenshots: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  6. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #6

    seavixen32 said:
    This will help you for future screenshots: Screenshots and Files - Upload and Post in Seven Forums
    Found out how straight after asking. Thanks anyway!
    Does that help? Can you see what the problem is?
    I'm desperate!
      My Computer


  7. Posts : 5
    Windows 7 Home Premium
    Thread Starter
       #7

    anyone? please help! I need to know whether or not to buy a new adapter. I've tried \ll the advice I found and nothing, but I don't know much about computers.
    Thank you again!
      My Computer


 

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