Acer Aspire One D255E wireless network problem

Page 1 of 2 12 LastLast

  1. Posts : 258
    Windows 7 Ultimate x64 (desktop) / x64 (laptop)
       #1

    Acer Aspire One D255E wireless network problem


    We're having trouble connecting to the internet via a wireless network. I've googled about it and surprisingly many people who bought the same product experienced the same thing. I've gone so far as to reformat and upgrade the OS for this netbook which is Windows 7 Ultimate and re-install some of its crucial drivers. I tried different wireless network drivers for it (Atheros, Broadcom, Realtek) but to no avail. Btw, I installed the drivers for its wireless network one after another without uninstalling the previous when such particular driver won't work, will that affect the system in any way? Also, the main question here is how do I fix the wireless connection for this netbook?
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Here's what I did.
    First, connect your wireless pc to the router with a cable, change the SSID & Password, making sure the encryption type is compatible for your adapter. Power off the pc, power off the router, wait 1 minute and restart it, waiting till all lights show connected then restart your pc, enter new password. Now if it works, old connections can be trashed.
      My Computer


  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #3

    Hi dothackjhe,

    How is your wireless network setup? Mine is Modem=> Router=> Computers

    Are you using any 3rd party wireless manager to connect, usually it's a software associated with your Wi-Fi device?

    An ipconfig /all output would be great for us to review.
    Click on Start => in run or search box type cmd press enter (run as Admin for Vista and 7). From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results onto your Post.
      My Computer


  4. Posts : 258
    Windows 7 Ultimate x64 (desktop) / x64 (laptop)
    Thread Starter
       #4

    Hi everyone, sorry for the late reply. We've had troubles with the internet connection for almost a week here on our place. Btw, the netbook isn't mine but rather my brother's and he isn't here now at the moment with the netbook with him to test things out with it. I'll go try you guys suggestions and see how things work from there.
      My Computer


  5. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #5

    Please keep us posted.
      My Computer


  6. Posts : 258
    Windows 7 Ultimate x64 (desktop) / x64 (laptop)
    Thread Starter
       #6

    2xg said:
    Please keep us posted.
    Will do. Apparently, my brother is busy with it at the moment. I'll go check things out with it sometime soon. Thanks for the concern.
      My Computer


  7. Posts : 258
    Windows 7 Ultimate x64 (desktop) / x64 (laptop)
    Thread Starter
       #7

    Sorry again for the late update. Here's my brother's netbook's IP config:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Janssen-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.name

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 72-A3-C4-64-EC-66
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : domain.name
    Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Contro
    ller (NDIS 6.20)
    Physical Address. . . . . . . . . : 1C-75-08-EB-B1-34
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::a8ca:77d3:c7f8:60ef%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, October 16, 2011 10:15:21 AM
    Lease Expires . . . . . . . . . . : Monday, October 17, 2011 10:15:07 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 354186504
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-10-E5-5E-68-A3-C4-64-EC-66

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
    Physical Address. . . . . . . . . : 68-A3-C4-64-EC-66
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.domain.name:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : domain.name
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{EC0B2473-AA16-40B0-9770-8C7253EAE978}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3caf:2482:4b40:de67(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::3caf:2482:4b40:de67%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{BACC2F56-8596-4E4A-BF88-0C8EF7A41C60}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    What seems to be causing wireless internet connection problem with this model of Acer's netbook?
      My Computer


  8. Posts : 36
    Win Pro 7 32-bit
       #8

    Make sure that you have a password on the Acer. There is a Windows policy about that you can turn on/off.
      My Computer


  9. Posts : 258
    Windows 7 Ultimate x64 (desktop) / x64 (laptop)
    Thread Starter
       #9

    Saintor said:
    Make sure that you have a password on the Acer. There is a Windows policy about that you can turn on/off.
    Did you mean Windows 7's User Account Control? I usually have that turned off, of which my brother's netbook is also. What I'm thinking right now about the matter is there's a configuration somewhere for that particular model that hinders it from getting wireless connection or the router itself has settings that also contribute to the problem.
      My Computer


  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #10

    Thanks for the output. Have you tried downloading the latest driver from Atheros site?

    Also, what type of Security or Firewall software does the NB has?

    I wonder if this NB can connect to a diff Hotspot or Wi-Fi connection?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:29.
Find Us