Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Connected but says limited access

26 Sep 2011   #1

Windows 7
Connected but says limited access

I recently just got a laptop for college.Today I tried to connect to the internet and it's connected but its says Limited access. I have been looking online to fix this problem and they say to go online. But when I open a browser I can't connect. I was wondering how I fix this? I have a cable that connects to my router. But it's still saying limited access to any internet connection that I can use (ex. wireless, cable). But I don't know how to fix it. It says that it's connected but it's unable to identify the problem. If anyone could help it would be great!

My System SpecsSystem Spec
26 Sep 2011   #2


"Limited access" means that your system is connected to the router, but the router is not getting connected to the internet. So the problem is with your cable connection and/or cable provider, not with your system or router. Contact your cable provider to correct the problem.
My System SpecsSystem Spec
12 Oct 2011   #3

windows 7 starter

I had that problem once. It turned out to be a problem with Mcafee. I had to call them to get it fixed. Perhaps it's your anti-virus. Also you can try to reset your router.
My System SpecsSystem Spec

13 Oct 2011   #4
Dave Atkin

Windows 7 Ultimate x64

It is probably because you're not getting an IP address. Check to see if your router is setup for DHCP. If so, try setting a static IP and see if you're having the same problems.

My System SpecsSystem Spec
14 Oct 2011   #5

MS Windows 7 Ultimate 64-bit SP1

Is your router configured for WEP, WAP or WAP2/PSK with a password, and you have not given the right password?

Limited Access will happen in such conditions. It looks like you are connected to the router but you will not have internet access.

Are you able to connect to this router with other computers and get internet access through wireless?

Is it happening with a wired connection to router also?

On command prompt type "ipconfig /all" and paste the results in your post. This way we can see whether you are getting an IP address, DNS server and gateway or not. Do this for both wired connection and wireless.
My System SpecsSystem Spec

 Connected but says limited access

Thread Tools

Similar help and support threads
Thread Forum
It sometimes says connected or limited access but no Internet access.
I'm using Windows 7 Home Premium 32-bit on a Dell Inspiron 1545 laptop and for some reason, the Internet has stopped working sometime during the evening on the 20th of July in 2016 after I unsuccessfully tried to fix Just Cause 2 by changing a setting for Data Execution Prevention from "turn on DEP...
Network & Sharing
Windows 7 SP1 WiFi Fails "Limited Access/Not Connected" after update
I'm using a MBP mid 2012 15-inch non-retina running Windows 7 through BootCamp. I decided to update my installation to the SP1 and hence installed a few Windows essential updates. After the update, I realized that my WiFi failed to connect to any hotspot, although all were present in the...
Network & Sharing
connected to a public network with a limited connection
hi there, suddenly on my hp desktop i couldn't access the internet so i troubleshooted the connection and it always says " investigate router or broadband modem issues " and asks me to reset the router i did it so many times but its not effective and it always says im connected to an unidentified...
Network & Sharing
limited access but adapter claims to be connected
Hi all :) My laptop has been playing up for the past two weeks, it keeps displaying 'limited access' despite my adapter claiming to be connected. I have a Toshiba Satellite Pro c650 and the adapter is the Atheros AR9285. I have system restored multiple times after which the internet works...
Network & Sharing
connected but with limited access
Hey guys, I just recently got a new notebook that comes with Windows 7. I'm still using my old desktop that has Vista, and that's where I'm posting from right now. Anyway, while I love my notebook I've been having some trouble lately on trying to connect with our wireless network. It would...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:39.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App