My internet connection is bad?

Hjorth · 28 Sep 2011

Hello

So lately my computer have been repaired and I have moved to a new house and got a new internet. Before my computer got repaired, it worked fine, (it was just broken in the side). But since I've got the new internet it sucks, on my computer. There are other computers in the house, which is using the internet too, but their computer is working fine, it's just mine. I have literally tried everything now, really. When I try to play games my FPS is all fine and so is the ping, but I get these freezelags. Sometimes my internet browser (I am using Google Chrome) won't open a site, there is just standing: about:blank, and so on..
I really hope you guys can help me with the problem. :)

I think I forgot to say that the internet is fast sometimes, but mostly slow, sometimes it even stops working at all.

Big Tom · 28 Sep 2011

maybe you should check your network adapter. is it wifi or ethernet?

Hjorth · 28 Sep 2011

Big Tom said:

maybe you should check your network adapter. is it wifi or ethernet?

Hi Big Tom, it's WiFi. The name of it is: Atheros AR9285 802.11b/g/n WiFi Adapter and it's fully updated.

rraod · 28 Sep 2011

Please print a report of IPCONFIG/ALL of your problem system and also from a working system for comparision sake.

Type CMD in Run dialog box and in the opened command window type
IPCONFIG /ALL

copy these contents and paste in the forum post.

Hjorth · 28 Sep 2011

It's in danish, but I hope u will understand.

Windows IP-konfiguration (Ipconfig)

Trådløst(Wireless) LAN-kort(Card) Trådløs netværksforbindelse

Network connection)

Forbindelsesspecifikt DNS-suffiks. . . . . . : P-2601HN-F1
Link-local-IPv6-adresse . . . . . : fe80::28f0:cda0:bd8c:4357%12
IPv4-adresse . . . . . . . . . . . . . . . . : 10.0.0.12
Undernetmaske. . . . . . . . . . . . . . . . : 255.255.255.0
Standardgateway. . . . . . . . . . . . . . . : 10.0.0.1

Tunnel-netværkskort isatap.P-2601HN-F1:

Medietilstand. . . . . . . . . . . . . . . . : Mediet afbrudt
Forbindelsesspecifikt DNS-suffiks. . . . . . : P-2601HN-F1

Tunnel-netværkskort Teredo Tunneling Pseudo-Interface:

Forbindelsesspecifikt DNS-suffiks. . . . . . :
IPv6-adresse. . . . . . . . . . . : 2001:0:5ef5:79fd:90:227f:a16e:6bf5
Link-local-IPv6-adresse . . . . . : fe80::90:227f:a16e:6bf5%13
Standardgateway. . . . . . . . . . . . . . . : ::

Windows IP-konfiguration (Ipconfig/all)

Værtsnavn. . . . . . . . . . . . . . . . . . : hp-Pc
Primært DNS-suffiks. . . . . . . . . . . . . :
Nodetype . . . . . . . . . . . . . . . . . . : Hybrid
IP-routing aktiveret . . . . . . . . . . . . : Nej
WINS-proxy aktiveret . . . . . . . . . . . . : Nej
Søgeliste for DNS-suffiks. . . . . . . . . . : P-2601HN-F1

Trådløst LAN-kort Trådløs netværksforbindelse:

Forbindelsesspecifikt DNS-suffiks. . . . . . : P-2601HN-F1
Beskrivelse. . . . . . . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiF
i Adapter
Fysisk adresse . . . . . . . . . . . . . . . : 78-E4-00-F9-1B-BA
DHCP aktiveret . . . . . . . . . . . . . . . : Ja
Automatisk konfiguration aktiveret . . . . . : Ja
Link-local-IPv6-adresse . . . . . : fe80::28f0:cda0:bd8c:4357%12(Foretrukken)

IPv4-adresse . . . . . . . . . . . . . . . . : 10.0.0.12(Foretrukken)
Undernetmaske. . . . . . . . . . . . . . . . : 255.255.255.0
Rettigheden opnået . . . . . . . . . . . . . : 28. september 2011 19:22:14
Rettigheden udløber. . . . . . . . . . . . . : 29. september 2011 23:04:03
Standardgateway. . . . . . . . . . . . . . . : 10.0.0.1
DHCP-server. . . . . . . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 309912576
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-02-8D-F2-C8-0A-A9-B4-48-44

DNS-servere. . . . . . . . . . . . . . . . . : 10.0.0.1
212.242.40.3
212.242.40.51
NetBIOS over Tcpip . . . . . . . . . . . . . : Aktiveret

Tunnel-netværkskort isatap.P-2601HN-F1:

Medietilstand. . . . . . . . . . . . . . . . : Mediet afbrudt
Forbindelsesspecifikt DNS-suffiks. . . . . . : P-2601HN-F1
Beskrivelse. . . . . . . . . . . . . . . . . : Microsoft ISATAP-netværkskort
Fysisk adresse . . . . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP aktiveret . . . . . . . . . . . . . . . : Nej
Automatisk konfiguration aktiveret . . . . . : Ja

Tunnel-netværkskort Teredo Tunneling Pseudo-Interface:

Forbindelsesspecifikt DNS-suffiks. . . . . . :
Beskrivelse. . . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interf
ace
Fysisk adresse . . . . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP aktiveret . . . . . . . . . . . . . . . : Nej
Automatisk konfiguration aktiveret . . . . . : Ja
IPv6-adresse. . . . . . . . . . . : 2001:0:5ef5:79fd:90:227f:a16e:6bf5(Foretr
ukken)
Link-local-IPv6-adresse . . . . . : fe80::90:227f:a16e:6bf5%13(Foretrukken)
Standardgateway. . . . . . . . . . . . . . . : ::
NetBIOS via TCP/IP . . . . . . . . . . . . . : Deaktiveret

rraod · 28 Sep 2011

From the two IPCONFIG reports... I can see that both computers have same IP which is
10.0.0.12.

From first computer
IPv4-adresse . . . . . . . . . . . . . . . . : 10.0.0.12

From second computer
IPv4-adresse . . . . . . . . . . . . . . . . : 10.0.0.12(Foretrukken)

This is not correct. Each computer should have a unique IP address.

If any of these IPs are entered manually, then change one of them to a free IP, say 10.0.0.25. (Make sure this IP is not used in your network already. If used pick another one.)

Hjorth · 29 Sep 2011

I'm not sure if I typed the right thing into the cmd prompt. I only wrote "Ipconfig" in one of them and "ipconfig/all" in the other one. But if I did this correct, could you please help me change the IP? :)

rraod · 29 Sep 2011

The steps to change the IP address is simple and explained in the below tutorial.

Change TCP/IP settings

Make sure you select the "Obtain IP address automatically" and "Obtain DNS server address automatically"

After this step is done reboot once and try...

Hjorth · 29 Sep 2011

When you are saying from the two computers, I think I may have done the Ipconfig-thing wrong. I wrote IPconfig and then Ipconfig/all, I also wrote it in the post. You also said "Make sure you select the "Obtain IP address automatically" and "Obtain DNS server address automatically" but they are already checked.

Hjorth · 30 Sep 2011

Problem solved. I needed to update the network card driver. Even though I already tried that I had to download the file from somewhere else, because windows wouldn't install it.