Intermittent 'could not connect to XXX.XXX.XX.XX


  1. Posts : 92
    Windows 7 Pro 64 bit
       #1

    Intermittent 'could not connect to XXX.XXX.XX.XX


    Hi all

    I have a very frustrating network problem. Hope someone can advise troubleshooting steps / resolution. Thanks.
    At home, I have set up an IP camera wired to my (Linksys E4200) router. I want to connect to it from my remote location. To do this I have set up port forwarding on the Linksys at home to forward connections to the IP camera. The router is on a fixed IP address 212.XXX etc. When I try to connect from the remote location via http://212.XXX.XX.XX : portnumber in the browser bar, 9 times out of 10 it fails 'could not connect'
    Occasionally it connects & I successfully log in to the IP camera.
    If I ping the IP, I get timeouts
    If I use PingPlotter I see that it takes 3 hops via my ISP & then get "Destination Address Unreachable" & 100% packet loss.
    I am logged into Win 7 Pro 64 bit, had a Comodo FW, uninstalled it & use Win FW... still no joy.
    The IP camera folk say it's set up OK, and it DOES connect but very intermittent.
    *** ADDED INFO: When I use anybody else's PC, it connects perfectly every time... Just my PC...
    I am unsure where the fault lies. Any ideas?
    Last edited by piattj; 29 Sep 2011 at 09:58. Reason: ADDED diagnostic info...
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    Disable or turnoff the Win Firewall... also check your AV product, as many also contain a firewall these days. If it has a firewall turn that off too.

    Let us know how it goes...
      My Computer


 

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