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Windows 7: Remote Destop Connects but Remote Host Screen Stays BLACK

08 Nov 2011   #1

Windows 7 Professional 64-bit
Remote Destop Connects but Remote Host Screen Stays BLACK

Hello - I know there have been a number of posts on this subject but I have been unable to find a solution. I have 2 Win7 machines, both running SP1.

My HP Pavilion is running 64-bit and my Dell Latiude E6400 is running 32-bit. I can successfully RDP from my Dell and even my Apple iPad (via an RDP client) into my HP Pavilion. However, the problem is that when I try to RDP from my Pavilion into my Dell I get connected but all I see is a BLACK from the Dell machine. The only thing i can see is the Status bar at teh top telling me that i am connected. A few moments later I get a popup message telling me that the machines have failed to communicate.

I have confirmed that RDP settings are identical on the Pavilion and Dell. I have even downgraded the Dell NVIDIA graphics driver to an older version based on the recommended version on the Dell support web site.

At this point I am at a complete loss on what to try next. I find it very strange.

Any help would be GREATLY appreciated!!!

Thank you.

My System SpecsSystem Spec
10 Nov 2011   #2
Dave Atkin

Windows 7 Ultimate x64


Temp disable your anti-virus and firewall to determin if this is blocking the ports.

Also, can you copnfirm that you have a password on the PC's user account? Windows wont let you RDP to a PC that isnt password protected.

My System SpecsSystem Spec
11 Nov 2011   #3

Windows 7 Professional 64-bit

Dave -

Thank you for the reply. I did check all of those things and everything was in check. As it turns out I solved the least for now it seems. I switched my connection from wireless to wired and everythign worked. However, I have to admit that I am not 100% convinced it is purely a bandwidth issue. The reason is that when both machines were wireless the RDP session worked from my Dell into my HP. The problem is that it was not working the other way around. So I am suspecting that either a) there is something going on with the Dell wireless driver settings or b) there is some setting on the machine that I am overlooking, or c) there are too many services running that are requiring bandwidth that is preventing the session from coming up successfully. At this time I need to leave the issue alone and get some work done. I will do further testing once I get some time.
My System SpecsSystem Spec


 Remote Destop Connects but Remote Host Screen Stays BLACK

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