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Windows 7: Unable to join homegroup

20 Nov 2011   #1

Windows 7 Home Premium 64 bit
Unable to join homegroup

Hello, i have recently got a brand new machine and have updated from windows xp to windows 7. I have been trying to join the homegroup set up on my parents computer so i can access the printer. My computer is connected to my wired router before going into a ethernet connector in my wall and that then joins the modem. I am using norton internet security and so is my parents computer.

When my computer is plugged into the router and i go into 'trust control' in norton, my router shows up as full trust, but no other computers show up and when i try joining homegroups none show up. But when i plug my computer into the wall bypassing my router, norton shows all the computers on the network and lets me join the homegroup. So to summarise, i cant join homegroups when i am connected to my router, but i can join when i dont use the router.

Any help please?

My router is a: Netgear WGR614v9

My System SpecsSystem Spec
20 Nov 2011   #2
Dave Atkin

Windows 7 Ultimate x64


Do you need to use the router? When you say you plug it into the wall, does that go to a switch?

Have a look at this Windows HomeGroup troubleshooting guide and see if it helps:
Ultimate Troubleshooting Guide for Windows 7 HomeGroup Connection Issues

If this fails, tell use what model router you have.

My System SpecsSystem Spec

 Unable to join homegroup

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