Limited Internet Connectivity, windows wont detect networking hardware

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  1. Posts : 19
    windows 7 ultimate 32 bit
    Thread Starter
       #11

    Readding my wireless network didn't fix it.
    Where do I locate my broadcom adapter to uninstall it?
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #12

    In Device Manager, Click on the Windows 7 Start button. Type devmgmt.msc in thesearch box and then hit the Enter key. Locate Network Adapters, right click on the Broadcom and choose uninstall.
      My Computer


  3. Posts : 19
    windows 7 ultimate 32 bit
    Thread Starter
       #13

    Looks like the device id is 4315,... I don't see anything like that on their driver list.
    Is it so old it isn't supported anymore or am I doing something wrong?
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #14

    Clockwork - Did you follow this link on how to locate your Device ID?
    If you don't mind doing a print screen of the Device Instance ID and post it here, so that we could assit you.
    clockwork squid said:
    Looks like the device id is 4315,... I don't see anything like that on their driver list.
    Is it so old it isn't supported anymore or am I doing something wrong?
      My Computer


  5. Posts : 19
    windows 7 ultimate 32 bit
    Thread Starter
       #15

    I did. It was originally a linux machine..maybe that is why?
    I am out at the moment, will do a screen shot when I get home.
      My Computer


  6. Posts : 19
    windows 7 ultimate 32 bit
    Thread Starter
       #16

    Theres the screenshot. It doesnt have Device Instance Id as an option, so I picked the closest one.
    Attached Thumbnails Attached Thumbnails Limited Internet Connectivity, windows wont detect networking hardware-screenshot.jpg  
      My Computer


  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #17
    Last edited by 2xg; 23 Nov 2011 at 14:14.
      My Computer


  8. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #18

    Have you reset your (neighbors) router and or modem by unplugging for 30 seconds? If not try that first...

    And... are you sharing with neighbor, or is neighbor sharing with you???

    Also, for the driver... go to manufacturers site; Dell has a great system for drivers. Just plug in your systems Service Tag# and you will be sent to all the drivers!
      My Computer


  9. Posts : 19
    windows 7 ultimate 32 bit
    Thread Starter
       #19

    Neighbor is sharing with me.
    I asked her to reset it but she is out of town. She said she would ask her roommate.
    Nobody else is having trouble connecting though.

    The dell system says it only works with windows xp or later... I found a broadcom bluetooth driver version a015.5.0.4100 but will that work since I am using windows7?
      My Computer


  10. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #20

    clockwork squid said:
    Neighbor is sharing with me.
    I asked her to reset it but she is out of town. She said she would ask her roommate.
    Nobody else is having trouble connecting though.
    If everyone else the neighbor shares with can connect, then no need for a reset as the issue is with your pc.

    clockwork squid said:
    The dell system says it only works with windows xp or later... I found a broadcom bluetooth driver version a015.5.0.4100 but will that work since I am using windows7?
    If your Win7... you are "or later"
    You have to choose your OS, to select the Win7 driver. Here:

    Drivers and Downloads | Dell [United States]
      My Computer


 
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